“The staff in Denville is warm, friendly, intelligent and graciously helpful. They are a stellar group who love what they do. This shows through every interaction. I love doing my banking with them.”
“I wanted to thank Frank who helped open an account for my 16 year old son and recommended Pops for breakfast which is down the street and is a great place to eat.I live in Budd Lake and went to 3 banks there to open an account. They all seem to have layed off so many people that you have to make an appointment to open an account.I have been banking with Provident for 30 years and have never had a problem and the people have always been helpful. I moved and the bank is a bit far away, but I am loyal to people who help me and it has been worth the drive. I thought I'd try a bank closer to home for my son, but they really did not seem interested enough to provide the service that they used too. Provident still does.Frank spent at least a half an hour with us opening the account. I really appreciate his attention. It is what I am used to with Provident.I do most of my stuff online, but it is nice to be able to go into the bank and talk to someone instead of dealing with an AI auto attendant that you normally get when you need to call. Provident still provides in person personal service with a minimal wait and they are nice about it.I highly recommend Provident bank and once again thank Frank.”
“Always happy to use this Branch for excellent banking experience. Jessica and Maggie are the best! The Succasunna Branch on Route 10 needs training lessons on how to treat customers.”
“Back in Sept. I went to the Dover branch to get a document notarized. This was in order to close out my deceased mother's account. The Wells Fargo Estate Care Dept. had all the required documents but needed this one notarized. The process was complicated by the fact that there was no estate account set-up. I went there expecting to get the notary stamp and continue to wait on the whole drawn out process. I met with Roberto Burga who not only notarized the document but took the time to look further into how to settle the account. He called up the Estate Care Dept. and knew the correct questions to ask in order to get this resolved. He was persistent was able to get approval to process a check to me for my share of the estate. My siblings then just had to go to their branches and contact Roberto who then walked the other branch managers through the process. Both Roberto and the bank clerks were pleasant, helpful and professional. Thank you so much for your help in this matter.”
“The security guard Johnnie is the best part of the bank. He always has a big smile and is quick to open the door snd exchange pleasantries. He is an absolute asset to the branch.”
11AM - 2PM
326 Mt Hope Ave, Dover“What a great experience I had recently at the Dover TD Bank.Domenica Ruiz beyond pleasant & professional!!! Management under the helm of Lydia Silfa is a very positive experience these days as well!!! Love this branch- amazing staff!!!”
“Javier Burgos assisted me with a minor savings accounts and with my personal checking account.It was a real pleasure to having help me.Very professional, nice and accountable.Thank you Javier.”
“I have been looking around for an auto loan and stopped at this branch. Growing up in dover and dealing with the previous credit union I did not have high expectations for them, but this new bank and management team has been super helpful with the whole process. Nowadays taking time off from work and do paperwork at a bank is super tedious but they did the whole loan in a couple of days via email. I do hope more people would take advantage of the low interest rates from a local credit union before going into big banks with sky-high interest rates. I can't stress how knowledgeable and helpful Yajaira was at the Dover branch. I'm super thankful for all the help and information everyone has given me.”