Nielsen Chevrolet in Dover, NJ is known for its friendly and professional team across sales, service, finance, parts, and body shop departments. Customers consistently praise the staff for going above and beyond to provide exceptional service. The sales team, including sales managers and salespeople, are attentive, knowledgeable, and patient, making the car-buying experience easy and enjoyable. Whether it is a first-time lease or a new purchase, customers find the process smooth and straightforward. The dealership offers a great selection of vehicles, and staff members like Axel, Chris, and Eli take the time to answer questions and ensure customers are comfortable and satisfied. Financing is handled in a clear, step-by-step manner, adding to the stress-free experience. Service and repair work are praised for being done right the first time, with the car returned clean and fixed properly. The parts and service team, including Leah, are quick, professional, and helpful, especially when dealing with issues from other dealerships. Overall, Nielsen Chevrolet provides reliable, friendly, and knowledgeable service that keeps customers happy and confident in their vehicle choices.
Awesome dealership worked with me to get me what I needed. I highly recommend it.
September 2024
Everyone in the dealership was very friendly and helpful. My salesman Nigel was very knowledgeable and had every answer to every question I asked. Would definitely recommend this dealership, fully stocked with new and pre owned inventory.
Thank you again Nielsen Chevrolet for all your help with all my concerns.
September 2024
Axel at Nielsen Chevrolet made our daughters first car purchase an easy and memorable transaction. His knowledge on electric vehicles gave us the comfort we needed to take the leap. Axel really took the time to answer all of our questions and made sure our daughter was knowledgeable as well.