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March 2024 by Michael Klepeis
DO NOT DO YOUR TAXES HERE! I had the worst experience ever here. My tax pro Ursula was brain dead and never returned my calls until over a week later, she dropped the ball over and over again doing my taxes! She entered for me to get a paper check when I explicitly told her over and over I wanted direct deposit. They told me they couldn’t process my return because I had outstanding fees which was a lie but I paid anyways. I’m still waiting on my return in the mail and it was supposed to be here by now. Stay away from Ursula! She should be fired for what she put my through. And NO ONE cares what she put me through and can’t help me track down my return! DO NOT GO TO URSULA AND DO NOT GO TO H AND R BLOCK! They don’t care about your return and once they submit it they’ve washed their hands of it! HORRIBLE EXPERIENCE I WILL NEVER USE THEM AGAIN! SHAME ON THE WHOLE COMPANY
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February 2024 by Mike Wieczerzak
Terrible experience
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April 2023 by Joseph Moran
Scheduling was an absolute utter disaster.Showed up for an appointment that apparently wasn't on their calendar.Walked out without rescheduling to avoid the aggravation.
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March 2023 by Luisa Isaza
Usha is the best! She explains every step with me and is patient. Ensuring that my money is well taken care of!
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March 2023 by Zo
Fast, easy , good pricing, and good service.
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March 2023 by John Raymond
I've done my taxes with H&R block for a number of years online. I made an appointment this year to go in person. They called me 2 hours before my appointment to cancel because they had another appointment. The conversation was confusing and frustrating. The woman I spoke with was not remotely helpful, and I became more discouraged as the call continued. I eventually canceled completely. I probably won't ever work with H&R block again. I was disappointed in that entire interaction. She seemed relieved when I said I would just cancel.
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March 2023 by Paula Garsetti
Debra ogle was great. Efficient, friendly, professional, & knowledgeable. Gave us confidence in choosing her to do our taxes.
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February 2023 by Carlos Velez-rengifo
Had an appointment for 11 am I went in the front lady told she couldn’t take me in cause I didn’t check in prior to the appointment I was like I made the appointment 2 weeks ago online why would I need to check in thru phone if the appointment was already made
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March 2022 by Project Wesker
Usha was amazing. We honestly go back to Block just for her. She always is so helpful and tells us what to do year to year.
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March 2022 by Eileen Pringle
Been with Claire Moulder for 9 years. She is wonderful. I wouldn’t go any place else.
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February 2022 by Jenna Weintz
Charles has always been diligent and caring with his tax servicing.
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April 2021 by carolyn rogers
service was quick and efficient. I have had the same professional prepare my taxes for the past few years. He is professional and I have already scheduled my appt for next year.
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April 2021 by Richie LaMonica
Usha was excellent. Fast and polite. Very nice lady who made me feel welcome and comfortable.
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April 2021 by Olga Nicolaou
Very rude accountant on the first day but softened up later on. Also had tons of technical issues just to finish up my taxes. I kept having issues approving my taxes but no issue to pay HRBlock. My taxes were never filed until I finally decided to visit in office again which was a pleasant experience but over the phone I kept getting the run around and my accountant had to keep resubmitting my taxes. It wasn't working and no one had a solution for me. I got so fed up and finally just went in the office to finish up. Ridiculous. So much for easy online service.
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April 2021 by Amanda King
We’ve used this location several times and unfortunately it only got worse year after year. During our last visit, the professional that prepared our taxes told us we owed owed thousands of dollars. We were in shock, as we had never owed before. We came back with the money and as we reviewed the paperwork, WE discovered the tax professional had input one of our salaries twice and not noticed the discrepancy at all until we said something. In actuality we were owed a refund. People pay professionals to prepare their taxes so these things don’t happen. Needless to say, we never returned to this location.
