-
June 2024 by Alex P
The WORST bank we have ever dealt with. Incompetent is the best description of their staff. This branch is a disaster. Extremely agitated with the experience we had with them. Pulled all our money out after a four week nightmare when they locked all access to our accounts while we were on a cruise. F Chase.
-
May 2024 by Orlen Zuniga
The best bank in the dover area
-
March 2024 by Max Tasic
Slowest ppl
-
October 2023 by Michelle L.
The security guard Johnnie is the best part of the bank. He always has a big smile and is quick to open the door snd exchange pleasantries. He is an absolute asset to the branch.
-
October 2023 by Heather Penalillo
Carlos was very helpful! All other employees were friendly and polite as well! I highly recommend this branch !
-
August 2023 by O Arteaga
It is impossible for them to answer the phone. Or they pick it up and hang it up. Just call to find out what date this month's statement closes, but for that you have to go to the office to ask this question. I tried on different days, 15 times, they never responded.
-
July 2023 by Christian Acacio
What a disaster of a branch. Lack of customer service, knowledge, and overall professionalism.Please avoid consumer banking rep Elizabeth Chirico. By far the most incompetent banker I have met.
-
May 2023 by RC 4Life
People in here at 9:30 am acting like is almost time to go home lol
-
February 2023 by perseid2070
Friendly people and good service
-
August 2022 by Thomas Begoss
My main chase since they closed the one on Rt. 10 in Randolph.
-
June 2022 by Nate Jacobs
As a hispanic, i’ve literally never had a problem with this place. I don’t know what y’all talking about but nothing bad’s happened to me.
-
June 2022 by ben
Went to see a banker and was told I had to set up an appointment.
-
May 2022 by Snuggle s
DOES ANYONE ANSWER THE PHONE IN THIS F'NG PLACE? THIS BRANCH IS USELESS. NEVER A MANAGER ON DUTY OR ANYONE WORKING IN THE OFFICE CUBICLES. ONE TELLER FOR SO MANY CUSTOMERS WHILE SERVICING THE DRIVE THRU.
-
March 2022 by Kiara Ramirez
I wanted to open an account with them today but as soon as I said I did the first thing that came out of the girls mouth was if I was a US citizen and If I have a valid ID and to show it in front of the whole store and other customers. I’ve never been asked my status in any bank I patronize and would they ask the same question if I were white. A simple “do you have a valid ID?” Is enough and further questions can be asked privately. Definitely need more training, otherwise they could very soon catch a racial profiling lawsuit.
-
February 2022 by Ana E.
I wanted to open a bank account here but I'm not going back. Thanks to the rude employees .
