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October 2024 by Eric Pra Sisto
Beware caution caution
I was having my radio replaced on a 2000 Dodge Ram pickup truck. About 2 and 1/2 days after having the radio replaced. My dashboard lit up like a Christmas tree. My windshield wiper for going a mile a minute no power from the radio lost a bunch of computer functions on my dashboard. Then I went back there two days later had my radio taken out and to reverse everything they did. The woman behind the counter told me they refuse your refunds you put her owner on the phone with me and they tell me she doesn't do refunds whatsoever. She told me there's going to be putting back in Parts into my truck that don't work with it and I told her that either the radio and the computer to my truck don't like it or there's some issues with the wiring harness that they put in something's not right with the parts they put in. She told me they're going to keep replacing parts, in my truck that don't work. I told her that I didn't want to keep having issues with my truck with parts that don't work. I'm not playing in anymore Parts into my truck that don't work. She refused to give me a refund so it is the parts are bad or her guys did something to my truck when they were installing the radio.
The first time I was there getting my radio put in a woman walked in there having issues with a starter they remote starter put in. The second time I went there to have my radio taken out another guy was there he is having issues with an amp they put in. When I went there trying to get my refund a couple days later and go talk to somebody behind the counter there's another gentleman there having problems a new radio that they put in a new radio and backup camera there's problems with the radio and he was back there again because they're having problems with the backup camera.
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August 2024 by TommyGunn Lodato
Great service, friendly and professional.
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June 2024 by ivan a
Came here because after research and price fit well. I'd come here anytime they took my 90 Miata and 2022 taco diagnosed it and were great. Very professional and accommodating.
Deff recommend
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May 2024 by Antoinette “Toni” Manzini
Always busy! They are very versatile also! Great staff and beautiful poodles that are behind the counter with staff and loves people
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February 2024 by Mike D'Errico
Very attentive and helpful for everything I needed. Also very flexible schedule wise which was a plus for me
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February 2024 by Javier Caballero
Grate service? communication top 10 projects
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February 2024 by Vinny Reinke
Amazing store, I use them for my Iinterlock. Also had them install speakers, subs, amp, and head unit. Amazing service, skills, staff, and prices
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November 2023 by Luke Olsen
Go here. Lindsay and her team are incredible. I had the entire sound system in my keep replaced and upgraded with sub and amp. Ran into a few technical issues with the equipment and they never stopped until it was perfect. Couldn’t have asked for a better end product. The car sounds unreal. Thanks team
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November 2023 by Simon Kay
The owner and staff are so so helpful.
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November 2023 by rob carroll
Great place to purchase audio equipment. Very knowledgeable and helpful service.
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November 2023 by Kyle Piazza
Went there for remote start. Just ok place
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November 2023 by DJ Decosmo
Very friendly staff!
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October 2023 by David D.
Do not go to car craft audio. PERIOD! They've literally destroyed my car, which they had at the shop for over 6 months now, according to my receipts and saved text messages from one of the mechanics. More specifically, they've totaled my practically-new engine by getting water into it by not covering it, while leaving it out in the rain as the engine cover was getting painted. For a "mechanic place," they were very ignorant and neglectful for doing something like that by not putting two and two together right here, according to what my lawyer said about them, which I'm gonna legally sue them, that is for the literal damages they've inflicted on my car and wouldn't pay for. They've also destroyed my aftermarket lug nuts where some of the spikes and one of the whole lugs are still missing from the rims. Moreover, they've destroyed my seatbelt buckles where I can't even buckle the seatbelts, because it's dangling down to the side and it's hard to get to. Even the aftermarket fog lights they've put in are still dangling and uneven as shown in one of the pictures down below. But wait...there's more: After they put on my "Universal Black Car Bumper Fin Canard Splitter Diffuser Valence Spoiler Lips," they've literally ripped them off my car, where you can only see the ripped tape markings on the bumper now in the pictures down below. They've probably did that out of spite after getting into arguments and disagreements with them. And to add literal insult to injury, they'll literally blame, insult, name-call, swear, yell, bully, and curse at you if you share a concern or complaint with them without fixing the problem at all. I've saved their messages to prove this. What's worse is that they'll basically make you do their own work by making you order your own parts, sometimes, even if the parts won't fit, in spite of them confirming beforehand that it would fit, after they've sent you the links for them to order and you've double-checked with them to see if they would fit, which they've did. In other words, they're liars. In fact, they're such liars that they've lowered my car so low to the ground that it's almost practically touching the ground, from which I never told them to lower it that low in the first place, and now they won't even raise it up, because they claim it was gonna break the car even more, even though the coil over springs are completely adjustable and the car was able to be raised at another mechanic shop I brought it to in order to prove this, otherwise. AND I DO HAVE EVIDENTIAL PROVE OF ALL OF THIS THROUGH THE PICTURES AND THEIR NASTY TEXT MESSAGES I'VE PERSONALLY SAVED FROM THEM! If you want to see them, just call me at 973-534-2400. My name is David. So, again, DO NOT GO TO THIS CURSED PLACE! IF IT HAPPENED TO ME, THEN ODDS ARE, THEY'LL EVENTUALLY DO IT TO SOMEONE ELSE THAT THEY'LL VICTIMIZE, WHETHER THROUGH THEIR CAR OR BY COSTING THEM MORE MONETARILY BY THE PARTS THEY'VE BROKEN OFF, LIKE THEY'VE DID TO MY CAR. IT WAS SO BAD THAT I WISH I COULD GIVE THIS PLACE NO STARS RATHER THAN ONE STAR. Well, just look at the other bad reviews this place has gotten on Yelp here, if you don't want to take my word by itself.
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September 2023 by Marty Colasurdo
They have a nice variety of all automotive audio accessories. They are friendly and will answer all your questions. Prices are reasonable.
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September 2023 by Ian Sims
My car had some difficult features to install a new infotainment unit. Lindsay, Nick and her team made sure everything was perfect with great attention to detail. They went above and beyond for customer satisfaction. It looks and sounds amazing!
