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April 2024 by Mildred Centeno-Rivera
Too Expensive
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April 2024 by jack biondo
MERCEDES HAS ALWAYS BEEN PLEASANT AND TRULY KNOWS WHAT SHE IS DOING. WHEN SHE SAYS COME BACK IN TEN MINUTES SHE WILL HAVE YOUR WATCHES READY. MERCEDES THANK YOU FOR EVERYTHING YOU DO
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February 2024 by smitty smit
I had great customer service from Mercedes and another lady, very nice and informative. They did a battery replacement on a vincero watch that a local jeweler said they didn't know how to do, it took 15 minutes.
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November 2023 by Stephanie Bishop
I always get my watch battery changed here. I have a loyalty card for them and once they tightened my watch up too tight. They sorted it out when I went back in no problem.
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November 2023 by Saffron
Whatever
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November 2023 by Christine Barbosa
In and out with a new battery for my watch!
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November 2023 by Kevin Pugh
We brought couple of new watches
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October 2023 by The Bill Davey Vlogs
Was wondering I have Samsung Gear S3 Smartwatch I was wondering if u replace batteries for smartwatches
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May 2023 by Christopher
Went in to get my Movado Sapphire serviced with a battery replacement and water seal. Had to send it to Movado the last few times and it cost 80-130. The employees here did it for not even half that complete with water sealing! Couldn't be happier, excellent store with excellent employees!
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May 2023 by Steve Morrison
Nice place, friendly staff. Got help right away great products too.
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April 2023 by Lisa DiGiovanni
I needed to order a new watchband for a fossil watch. We went to the store twice, same gentleman both times. He told us he was going to email Fossil and call us back in a couple days, when they replied. 2 weeks later, no call. I called to follow up. He wanted all the info again, I asked if he could hust resend his original email. He never sent it, never called - lost my information. The store was empty when he said he would email,should have been done right then and there. I cannot stand incompetence.
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March 2023 by Eric Roig
Skye was an absolute pleasure to work with! I walked in just to poke around a little and walked out with a new watch style that I’ve been dying to have for a while. Excellent salesmanship, knowledgeable, and he treated me like a friend that he was talking about watch with. Even recommended a lifetime battery replacement service that I didn’t know TaT offered. I highly recommend him and am very pleased with my experience and purchase.
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November 2022 by dmayes119
Mercedes is the best.
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November 2022 by Christopher Body
This was the first time I have dealt with this store, and it was not a pleasant experience ?. This is not the customer service I am use to at the Deptford Mall.
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November 2022 by Will Pressley
Have there good days and bad.