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September 2024 by Prissila Bachez
Kayla was wonderful she was very approachable. I really think she should be the first face you see when walking into Sephora . Everyone else there besides the male employee that approached me generously thank you for that, was very not approachable. They did not greet me at the door. ( when they were standing at the front of the door)” nor did they smile or say “Welcome to Sephora, please let us know if you need anything “ … it’s a Sunday I get it but I got mean girl vibes . I spent $300 that day and Kayla was so helpful and sweet! Thanks again for matching me perfectly!!
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May 2024 by natalia m
Missy Is an exceptional worker and with amazing knowledge when it comes to makeup and skin care! Everytime you walk in you can tell how happy she is to help others, she helped me find exactly what I needed and what worked best on my skin . She has helped me out multiple times and I trust her input! Best worker ever ❤️
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April 2024 by Wilhrisca Britz
Thank you Emily for helping me out! Got everything I needed thanks to the Color Match thingy and Emily
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April 2024 by Mia Sonnenberg
Loved the color match system. Emily was so sweet! She scanned my face with the device that gives you your shade and other details about your skin type.
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April 2024 by Rocio “Rosie” Calderon
Horrible experience, there was a rude employee there. No one asks if you need assistance, checking out, the cashier seemed annoyed didn’t even care to let me know about my points if I wanted to redeem them. The Sephora in Ledgewood is 100 times better, their customer service there is phenomenal. I don’t know why Denville’s Sephora is not teaching their employees to have better customer service, a smile and pleasantries go a long way.
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March 2024 by R.G. Tile llc
Good store,big selection of perfume.
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March 2024 by Malka Perlow
Sephora is the best
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March 2024 by Gummy Playz
Very good! Was stocked up
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February 2024 by Seth Fayerman
Friendly and helpful staff!
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January 2024 by Antony Sanchez
I really like this store for the variety and quality of the products and not to mention the very good service. I recommend it.
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December 2023 by Bella Pearl
Today 12/14/2023 at approximately 1:25pm, during my visit to Sephora in Denville, I engaged in a bit of shopping and a return. Despite not receiving a greeting from the front store greeter, I overheard several holiday greetings/welcoming (i.e., “Happy Holidays, Welcome to Sephora”) while browsing. Surprisingly, not one associate offered or approached me for assistance. Thirdly, at the register, (a blonde cashier), after attending to the previous customer, left me waiting without acknowledgment. When she returned, she seemed reluctant to serve me, and there was no customary inquiry about assistance (“hi did anyone help or assist you today with your purchase?”)…whereas we could both hear her very polite coworker asking her customers this question. In my opinion, Sephora in Denville could benefit from a more diverse staff, as I felt somewhat unwelcome during this experience. Though they have one African American female staff member, she wasn't present during my visit, and I was the sole African American customer at the time. With only around 8-10 customers in the store, there's room for improvement.
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November 2023 by Nakieta Grier
Loved going to this location. Everyone was so polite and helpful. Wished they had more samples but service was amazing!
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November 2023 by Monica
Love coming here and being greeted by the team. Everyone is super friendly and knowledgeable especially Christina!
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November 2023 by Brooke Matits
All of the employees at this Sephora were extremely helpful and kind. The customer service was the best that I have received at any Sephora!
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June 2023 by Monica Domantay
Love coming here and being greeted by the team. Everyone is super friendly and knowledgeable especially Christina!
