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“I WANT TO GIVE CHRIS, JULIAN AND BLANCA A HUGE SHOUTOUT AND THANK YOU FOR BEING THEMSELVES AND ASSISTING ME AND MANY CUSTOMERS THAT I HAVE BROUGHT TO T-MOBILE I APPRECIATE YOUR TIME AND PATIENCE TO MAKE SURE WE ALL WERE HAPPY AND YOU ALL KEPT SMILE ON OUR FACES KEEP UP THE GOOD WORK BECAUSE YOU ALL ARE AWESOME MUCH LOVE SAM”
“Mike P and Carl J were fantastic. The customer service was great and the service was quick. I was in and out of the store with a new phone in no time. Everyone was so helpful and worked restlessly until the transaction was completed.”
“My wife and I went into the store on July 5th to exchange my wife's phone because it got dropped and cracked on our plane flight to New Jersey. The store associate who helped us, Juan, was extremely knowledgeable and helpful. He looked at our account and told us what the best deal would be with buying a new phone and another promotion that was going on. Hands down, this was the best experience we have ever had at a T-Mobile store. Everyone in the store including the manager, Kenya and the other sales associate, Dan, were a joy to talk to and share some laughs. We cannot heap enough kind words and thank the entire store staff enough. Extra kudos to Juan for his expertise and kindness.”
“I recently visited this store and was assisted by Carlos. He was friendly, knowledgeable, and professional. Carlos patiently answered all my questions and helped me find the perfect phone that fit my needs and budget. He also assisted with setting up my new device and made sure everything was transferred smoothly. Carlos made the entire experience easy and pleasant. Highly recommend seeking him out for excellent service!”
“Excellent service, I have been with t-mobile for 4 years and the service is excellent, and on this point I give a 10 to all the customer service staff. They are very professional and very good at what they do, congratulations ?
Excellent service, I have been with t-mobile for 4 years and the service is excellent, and on this point I give a 10 to all the customer service staff. They are very professional and very good at what they do, congratulations ?”
“Best computer repair service! Bill is amazing at what he does and my computers are up and running like new! Fast, friendly and honest business! I highly recommend EG Technology!!!”
“I came very angry because the lady from the other boost store blocked my account and needed my same number but here it turns out that they didn't give me any problems, the girl helped me very kindly Raquel, thank you for your kind attention”
“Had a payment to send to Verizon, in order to do it I needed to go to Verizon store. I went to butler Verizon. Kevin took the time and patience with me to help me with the process, and so as for the other gentleman working there, they were all so nice to help me. Awesome people there ?????. Thank you ?”
“Disappointingly long wait time to return a device that was shipped due to Verizon's mistake. Already inconvenient enough that I have to come in but waiting 30 minutes to return something is ridiculous. Not even that many other people in the store today.
Some old guy was grumpy and not helpful but manager Derick was able to help direct me. Apparently not every Verizon place takes Verizon equipment. If you have Fios don't waste your time here”
“Manager Joe and the team at Verizon rockaway are the best! Helped me get the new IPhone 15 TB when no one else had it in stock! Seamless transition and awesome friendly and professional service. Cannot recommend them enough!!!”
“Cell phones are a necessary tool for Yelp reviewers. My ancient iPhone 12 was getting a little long in the tooth so I started searching for Verizon stores near me. The staff at a couple were unhelpful and, sadly, a little pushy. My wife, smarter than I, searched further afield and sent me here. Wow! I was greeted by a tech named Tom. He checked me into their system in about a minute. He made me comfortable working with him because he actually listened to my concerns and needs. After examining my account he recommended a new phone that is the current state of the art ... iPhone 15 Pro ... and a plan that had higher speed and he explained that with a trade in, and a switch to automatic paying with a checking account, my monthly bill would remain the same! There was a minor glitch with the trade in, but Tom went to their help desk while I sat and he cleared everything up. While I waited, he updated the iOS on the new phone and transferred everything perfectly. Tom was amazing. Really. He knows his products. He doesn't sell more than you need, rather he listens and recommends options that he thinks will offer the best value. My experience with him told me there are still people who come to work to do the best job for the customer and properly represent the products his company offers. Quite a rare treat in these me-first days! Great service, amazing sales tech, perfect transaction. Sad I can only assign just 5 stars.”
“Lily saved my life. I thought I was going deaf because I couldn't hear out of my new phone. She figured out what was going on with my phone and was really nice about it.”
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“This is one of the best Verizon Stores in NJ. I drive over an hour just to get serviced by Mr.Christopher. He is an elite employee. The customer service I receive here is worth the gas and more! Things are explained to me and solutions are found. I have been on a Verizon plan my whole life. I’m pretty sure I’ve seen majority of the challenges a family can experience with a phone service over the years. 13 years to be approximate. I’m so happy to have remained with a company that hired a person like Mr.Christopher. Definitely the environment embodies a safe place for all, whether you are a tech savvy person or a “detached upgrader”. This store has supplied me with the best service of a lifetime.”