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June 2023 by James L.
Very friendly staff. I never see a line what people waiting so the tellers are very efficient in my opinion. There is a notary on site is very helpful.
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March 2023 by Karen Y.
If I can give a big a fat ZERO - this branch deserves it. I'm sure the customer that left with me, feels the same. The inefficiency in their operations is mind blowing stupid. Unfortunately, all their ATM don't carry $50 bills, so I am forced to use the "human" teller. I need it for a birthday thing. There was only 1 teller opened and 1 customer with the teller. How long can the wait be? So I waited... and waited... a good 5 mins passed... another customer lined up behind me. And we waited.... Another 10 mins... 15 mins...So, whatever is happening seems difficult and challenging for the teller. The customer might be closing her account... or something that requires extra time. Complicated enough that required 2 additional staff to help him figure out "how to process" whatever is needed. They see us, the customers waiting. They avoided all eye contact. At ALL COST. lol That's a hint letting us know - "can't bother with you... bc we don't know what the f*ck we're doing right now" and "No, we're not going to open up another teller window bc we don't do EFFICIENCY here". So what else can a customer do? We leave and go to another bank... YES folks, this is WHY you don't put all your eggs in one Citibank basket! I've been banking at this location for a little over a year... never pleasant. I sometimes would walk to the 38th & 5th Ave branch.. because the staff are kinder and more willing to help. I left shortly after the other customer... I went to Chase Bank, which is also around the corner. Bank smart my fellow Yelpers. #chasebank#betterforyourhealth #citibanksucks
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September 2019 by A J.
Nice location in the middle of korean town, service is nice and quick. Come here once in a while to get change
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September 2019 by Shannon M.
Terrible customer service. A girl named Jess helped me and it was not pleasant. She made fun of my jokes and didn't make us feel welcome.
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April 2019 by Joanne J.
Just wanted to warn people that this citibank atm machines steal people's money. I had an extremely horrible experience with the customer service here. After i inserted cash to deposit the atm machine spited out the receipt saying 'for technical problem, i cannot take or return the cash' so i called the citi bank immediately and was told that they were going to investigate the case and credit the missing cash accordingly. Next thing i know, ive got a letter saying that they couldn't honor my request and they do not routinely use security camera during their investigation. How does this make any sense? If the security footage is not being used to perform investigating customer's missing money because of their atm machine technical issue?! I went to the branch to get help, but the branch manager and agent name 'Andrew Ahn' said if this was really happened, there should be cash over in their atm machine, but since there's no money over i am basically asking for money that does not exist. Then they kept accusing me i am lying or mistaking for wrong branch... However they refuse to show security camera footage saying it is not under their authority which is an obvious lie because indeed, bank can control the security cameras. Be aware of bank scams like this one people. Police won't be any help either because they say this is 'civil matter' not 'criminal matter' despite the fact it's still a rubbery only difference is the atm machine does not use a weapon to steal your money.
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January 2019 by Brianne W.
The pharmacist(s) especially the pharmacists assistant (short, younger, dark brownish/black hair) is the rudest person ever. Neither of them are nice nor helpful. The pharmacist's assistant is very condescending and made me feel so d*** when I asked her a simple question. She's supposed to be helpful, especially since she's the one behind the counter but she seemed annoyed and this is not the first time she's acted this way towards my family and I. I'm taking my business somewhere else as I can't even give that little assistant the time of day. Walgreen's should not hire or employee people like her.
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November 2017 by Alessandra D.
This is for the photo center not for the store as a whole! I always use Walgreens photo for the holidays with cards and gifts and this location happened to be on my route somewhere. I always do same day photo and this order was ready within the hour. I used the app to place my order (very easy) and received email confirmation that it would be ready by a certain time. When I went to pick up the order I was told that I would need to wait another hour for the order because they have not started printing it. Again, I've always used Walgreens just never this location. The representative assisting me was very lax about the situation and when I asked why I wasn't called when the order would not be ready in time I was told "we don't do that". Overall the location is very convenient and clean. I just wish my order went smoothly like other locations.