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April 2024 by Dylan Saracino
Horrible experience. Ordered in-store pickup for an upgrade on my iPhone and was told my order was stolen (?) and I would need to call Verizon to have it cancelled after I was already billed. I asked if they could just let me know when it would be in and they said it wasn’t coming to the store and I needed to deal with it separately. I was not provided with any further context and was stuck figuring it out all day on my own. The employees were rude and unprofessional and the store smelled unpleasant. I later learned that this is not a legitimate Verizon store but an authorized retailer. Save yourself the trouble and go to a corporate store, picked up my order 20 minutes after placing it.
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February 2024 by J S
Took a while but was OK experience.
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December 2023 by Adam Kooker
Experience in the store was fine during my phone upgrade, went home to find my plan was upgraded & apple one was added essentially tripling my monthly cost for my phone bill. If you’d like a smooth in store experience but a surprise higher monthly bill that you’ll have to call Verizon about to this is the place for you. I’d recommend going else where .
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November 2023 by Sean
Went into the store today to upgrade my old iPhone — Wayne K. made it a super easy & smooth process and even gave me some helpful tips on things like battery management etc. that I would’ve had no idea about otherwise. Saved me some money too. Genuinely a nice guy, thanks Wayne !
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November 2023 by George Heidemark
Had a fantastic experience in Verizon in Delran. Tyrone was excellent. He made the whole experience very easy.
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November 2023 by Frank E.
I was a customer for Verizon wireless for over 30 years and that time I served various positions in the executive business development of corporate 500 Companies. Also with state government after my retirement my bill was still $90+ a month for a single line usage cell phone. They lost me as a customer. I asked if there was any discounts they could offer me since I was over 65 and also a veteran I want to T-Mobile and I've been the happiest since great company great prices.
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October 2023 by steven kim
Everything was explained in detail buying a new phone and adding a line including the bill. Great customer service.
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October 2023 by Tami Gall
Wow! It was time for an upgrade, so we went to this Delran location because I had heard all good things, previously. Well, thank you, Wayne Keehner! You are phenomenal at what you do! You took such good care of us and made what could have been a stressful morning, quite tolerable. You are kind, professional, and efficient! I can't imagine ever going anywhere else! We appreciate you!
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October 2023 by Leslie Radichel
I recently upgraded a phone and opened a new line at Verizon in Delran. Wayne was really informative and helped me get the best deal for my family. He took his time to walk me through everything!
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September 2023 by Jeanne Stclair
Store manager, Wayne Keehner helped me when the Moorestown nj store sent me out of the store telling me i could easily set up my phone myself. After I left I had my old phone and new phone both had no service so I was left with no usable phone. I stopped at Delran store and Wayne called tech and helped me. He was wonderful. He took his time and fixed a problem that was not even his to fix.
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September 2023 by Jonathan Hawkins
Shout out to Wayne, he was absolutely amazing, he helped find deals I didn't see online to upgrade my busted phone at a very reasonable deal, I highly recommend this location, they truly are looking out for their customers and care about your needs!
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September 2023 by nikki
Wayne is the best ! He was very professional and made sure all my questions were answered. High recommend
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August 2023 by Jim Hensel
The person helping me was very informative and helpful.
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August 2023 by LeeAnn Mitchell
The store manager, Wayne, has the best customer service I have ever experienced in my entire life. Not my closest location but I make the trip just for him!
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July 2023 by Dan H
Wayne Keehner's great
