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December 2023 by Lyme Clay
The other day this wonderfully professional young lady greeted me near the entrance and asked if I needed help finding anything. My entire visit she made it her priority to give me the most optimal customer experience. Katy's smile was bright but her customer service was far brighter. She is the only reason to shop at CVS cresskill and it's in my opinion that she deserves a raise as she is genuine and cares about her job and her customers. 11/10 customer service
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July 2023 by Darren Shaw
Katy is an all star and deserves to be noticed for her outstanding customer service skills and positive attitude the moment you walk through the door.
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March 2023 by Wei H.
Local CVS. As expected with all the pharmacy, photo service, cosmetic sections, snacks and drinks. Clean store and nice staff.
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February 2023 by Lilian Souza
Tonight went in to your store the purchase some items after paying for my items I receive my receipt but I forgot to take my change, I left the store I went to walk to my car when your employee came out and told me that I forgot my change. I would like to say how thankful I am for his honesty, please recognize and thank this young man for act kindness.02/16/2023Around 8:30 PM???
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February 2023 by K B
This location advertises a drive thru window. The window is closed basically everyday. Not sure why, one employee said it was lack of staff 3 months ago. They reopen maybe once a week. Due to sickness and other reasons. People go through a drive thru to avoid spreading illness. Obviously the pharmacy mgr is having problems holding employees. Inside the store is fantastic, manager is terrific and his staff. Store is clean as well.Evaluation: Try going to another pharmacy For Prescriptions!!
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February 2023 by Gina Tzavelis
CVS is not a pharmacy I like to use. They price their products according to where you live which makes me feel they are making me pay more for products. Their shelves are inadequately stocked and they have too few employees to help should you need it. I don’t enjoy going there at all!
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September 2022 by TheLateScottBaio
CVS has become a garbage company they were always super expensive but now it's even worse this location 99% of the price tags are wrong but it doesn't really matter close to shelves are empty and there's nothing for you to buy anyway. CVS has gotten rid of so many employees and so many employees have just left because the company has turned to Pure trash it's not even worth shopping here anymore it barely was to begin with years ago and now with a 12 pack of soda costing $10 when you used to be able to get three of them for that price and bottles of water going for almost $5 each the store is just a joke. CVS plans to shut down the retail part of their stores anyway and switch to Pure Pharmacy because that's where they make their money and it shows that they don't care about the front anymore
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May 2022 by paul pah
The pharmacy staff are very rude. Not all of them are like that, but some staff members have to tell me how many times they don't understand English. Especially for Koreans, write your name and date of birth on a piece of paper. Every time I went, I was stressed, so I decided to move the pharmacy.
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April 2022 by The Critical J.
The local CVS is the second biggest in the area, right behind the Dumont one next to the train tracks. They're always clean, fully stocked, and has a nice staff. Prices and deals are always in line with over CVS's and they even have an ATM. Parking lot is a good size for this place too 100% recommend coming here for any drug or retail need, they won't disappoint you
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March 2022 by Anthony Nua Lumaj
I was given expired medication from their pharmacy.
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January 2022 by R G
The pharmacy staff was so unbelievably kind, you don’t find that many places. All my pharmacy needs I will be coming here from now on. I needed medication for my pet very quickly and they went above and beyond to make sure he had his medication!
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January 2022 by Dori K.
Terrible customer service in the main store. Disrespectful and filed a formal ethical complaint. Do not go here.
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December 2021 by Paul M.
The woman in the pharmacy (not sure she was the Pharmacist, although I would hope not considering her awful attitude) - her name was Jamilla or Jalilla or something - absolutely rude and dismissive when I approached the counter simply asking if they had any OTC covid tests available. The worst part was the 2-3 people working around her seemed unphased which tells me she is naturally this rude to all the customers. I worked at CVS for years and I would have never gotten away with treating my customers like that but I also have common human decency so I just dont treat people that way anyway...
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November 2021 by Vekerez
Terrible customer service. Extremely rude and unprofessional. The cashiers were kind however this one hispanic lady was extremely rude. The instant I walked in I got kicked out for no reason at all. I was first questioned about what I would purchase and whilst looking at the isles I was asked to leave as she claimed "You probably aren't buying anything get out." I was not disturbing anybody, was not making noise, I was simply minding my own business looking at what I should get however sadly I didn't end up purchasing what I would have liked to.
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November 2021 by AA AA
I was trying to look around and buy something but was immediately told to leave the store for no reason whatsoever with no clear reasoning. The employee who kicked me out was being very rude and disrespectful. Very disappointed and angry.
