-
December 2023 by Ranjan Mital
Consistency is an issue. The message comes and sometimes the pickup is done even when message gives another date for pickup. The trash container is sometimes lying tripped on the road.
-
November 2023 by Stephen R Roman
On hold for an hour! Unable to acquire answers to basic landfill questions
-
September 2023 by Kundan Jobanputra
Reliables and consistent service
-
August 2023 by Sam HairNhenna
After 15 minute wait phone disconnects. Ver yPoor service
-
May 2023 by Kenny Gankiewicz
Great Service!!! Very easy to set up and manage right from app on my phone. Amazing!!!! Thanks Guys
-
February 2023 by Manan Vaghela
Money hungry, unprofessionally run company.
-
February 2023 by Brian Kenny
Very frequently they are days, and even weeks late for normal trash pickup. On the icing on the cake is they raised their quarterly rates for the worsening service. Laughable at this point. Will be looking for a new service provider.
-
February 2023 by Saumya Mishra
They miss Pick-up schedule frequently. The customer service is merely just listen the issue but never provided any resolution. Calling them is just a waste of time.
-
February 2023 by Shanique Nembhard
I am only giving 3 stars because of the driver. He's very friendly and courteous to us. He leaves our area clean which I think is very respectful. However the company is not the best. They have no bulk pick up and they leave anything that does not fit in bin. That's so impractical for households. Please provide more practical services for customers, it's 2022 not 1922
-
February 2022 by leidy Gomez
Customer service is automated and can't solve issues. Startup takes too long. Expect 3x/year to get a skipped pickup
-
February 2022 by Sonya Stackpole
Services are reliable and professional.
-
February 2022 by Stephanie Lippincott
We ordered weekly trash pick up on July 26th. The online ordering service allows you to choose a delivery date for your container. We chose the first available date of July 30th. Our container was still not delivered by Monday, August 9th at which time I called WM and spoke with an associate who informed me that delivery could take up to 10 days and was scheduled to be delivered on that day. Our container did not arrive and on Wednesday I called again. Once more I was told that the container was scheduled to be delivered on that day. Once again, we didn’t receive it. I called this morning and was told it should be delivered today. Still waiting..
-
February 2022 by Pete Glow
Website said they are open till 2 , They were closed when we got there at 12:10 on Saturday.
