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August 2024 by CAt Oh
Got a combo package for exterior and interior and i would expect more attention to details for nearly $50 dollar service. There were still handprints and debris in the center console and dashboard. Lint everywhere on the windshield along with water marks. I also asked them not to touch the seats but they proceeded to wipe it down until i stopped them. The entire establishment and my car included, wreaked of strong chemical scent.
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August 2024 by TheMtvip
I personally had a great experience, I payed around $50 for the car wash but my car was spotless and smelled like new after it was washed. They worked on my car about 30 minutes and took out everything from inside even my shopping bag as and cleaned the trunk. I’m happy with them. Definitely better where I used to go to before. I also had a female discount cause it was on a Tuesday, so that was a pleasant surprise:)
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August 2024 by Lyndsie Leger
Good car wash. Little expensive but nice people
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August 2024 by Katlyn Bettmann
Brought my car in today. Paid $60 for the super clean plus. Had no problem waiting the extra time. Didn't get to check the whole car before I left because I had to get back, only to find out they didn't even touch the back interior of my car! Not even to vaccum or wipe it down. What a rip off. To think I even tipped them...
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August 2024 by Cecelia Mazzetti
Brought Raptor in today. Just wanted to wash with soap and water and remove pet hair. No sprays or waxes of any kind. And here I am 5:30 at night scrubbing TIRE SHINE OFF MY WHEELS because these people put it on anyway. Also seen Closter PD in here for damage to cars quite frequently. Don’t waste your time here. They better hope I can still get my undercarriage spray-coated tomorrow irregardless of their mistakes.
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July 2024 by Jung Oh
Went in first thing in the morning. Satisfied with the work??
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July 2024 by Mar
This car wash is terrific! I love the easy drive through and the location is nice. No rush drive in and drive out. They did a great job on my car!
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June 2024 by Yanni Koumoulos
Used to be so good ! I’m really disappointed we used to travel here for the car washes for mine and my wife’s cars. It’s pricey but it used to be worth it. Not anymore .. $30 and my car is still dirty the cashier didn’t even say hi or thank you didn’t even acknowledge you as a person .. crazy horrible customer service. And the front guys washing and taking your car were talking dirty about the women who just walked inside while I was taking my kids out of the car. SMH. Sorry last time we will be back there.
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June 2024 by Lauren Terhune
Used to be happier with this place! People aren't friendly. I paid extra for them to clean the car seat! Didn't realize they took it out and didn't even plug it back in. Had to stop short on the highway and my 2.5 year old daughter went flying and hit the back of the passenger side seat. Would have been nice to have been told it wasn't put back in AT ALL. They used to clean better too! Idk what's gotten into them. They're always super busy! I do like the games outside for kids. Prices could be lower and wish they kept the inside warmer in the winter!
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June 2024 by Klaudio Shkoder
Best car wash ever! I come from NY to wash my car here.
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May 2024 by Afek Einan
Just came back from “cleaning”
Paid $80! For inside and outside “mini detailing”
Car was absolutely not clean, I been told the car gonna be in hand wash and they still put in the machine and when I ask they gave excuses.
$80 for a wash that any other place I been was cleaner in half price
Won’t recommend
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May 2024 by Quanita Carrasco
Absolutely horrible and a waste of money! The worst car wash I have ever been too. 10 min tops and my car was “done”. I loved the cornhole and the other fun stuff that you could do while you wait, but wow, that’s a distraction while they take our money and don’t clean the car. I bought “The Works” package at $27.99 and on the board it specifies “wiping the inside of the windows, the cup holders etc….. things that all other car washes do but don’t specify. Let just say that when I got into my car, the mats were all just thrown in and not clipped in the way it’s supposed to be. Horrible vacuum job and nothing was wiped down on the inside, not even the cup holders. My napkin and candy wrapper was still in there. I almost left disgusted but decided to walk in and complain. They then sent a women to go and do the job and while it was better, it still isn’t worth the money. We normally go elsewhere but I was in the area for the eye dr so I just decided to go to Closter Car Wash. I will never go back there again. Save your money and go elsewhere! They didn’t wipe anything down inside and when the car came out of the wash, they didn’t wipe anything on the outside either because we have all the soap marks all over the car especially in the front!
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May 2024 by Gershy Pal
Exceptional service and professionalism at Closter Car Wash! Today, I opted for the Combo 5 package and was absolutely impressed with the incredible job they did. The staff was courteous and diligent, ensuring that my car was spotless and gleaming. I highly recommend Closter Car Wash to anyone seeking top-notch car cleaning services!
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March 2024 by Jasmin Santiago
Terrible car wash to go to, STAY AWAY!!! Took both cars to get cleaned and the workers were rushing. One of the cars didn’t get cleaned in the inside so my husband pointed it out to the workers. One of the workers pursued to “clean” the inside. My husband looked inside once it was “clean” and said something to another worker the car is not clean. At this point both cars are next to each other and more workers started the clean the inside. At that moment is when both rear doors open banging to each other making a dent to my husband car. No one acknowledged what happened. We told them they need to be extremely cautious. My husband and I went inside to make a complaint and the girl at the cashier gave us 2 numbers (one of the manager and the other the car washes number). We asked what will happen and who will take care of the damages. The girl at the front desk said someone will have to check the cameras to see if it indeed happened there. I turned around and recorded the screen showing it does in fact working because I know someone will say it was not working. She said to call the number. I called the managers number immediately and no answer and pursue to leave a voicemail. The next day I called again and again no answer and another voicemail was left. Horrible car wash, horrible customer service, horrible everything! Stay away from that car wash as it’s expensive and they don’t clean well.
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March 2024 by Jasmine Rosa
They broke my seat in my car and now I can’t move it back it back and forth. I have tried contacting them numerous times to tell them and no one has ever gotten back to me. I will never use the place again for a car wash again.
