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August 2023 by Ben J
Here is all that I have been dealing with in a capsule and then my correspondence with them:I bought the phone on 7/19 in good faith.I bought as new SIM and waited 2 days.I spent was WELL over 2 hours right off the bat - One hour to set it up before I could even test.I get a message right away and I lose signal and have to reboot, that it can't be used with a different carrier - other than ******** NOT HAPPY. Don't you at least test it with a good SIM?THEN One hour and and 12 minutes on the phone with 4 different people from ******* that I should have not had to spend time on And the more time with Tracfone; ANOTHER 23 min with ********* at TracFone because ******* said to call them.It will be 3 Hours total PLUS a lot of grief and stress is too much...it is 37 minutes to ******** and another 37 min. back plus waiting time there! PLUG $8.65 gas at 17 MPG SEE ATTACHED PLUS $2.10 and 2 days for a sim card = $10.71 PLUS I make over $50 an hour!CORRESPONDENCE:They replied:Of course, you can also return the item to us, and we will issue a refund.Please let me know either way.Aug 8, 2023 11:04 AM ... I want a significantly lower price on the replacement phone please. It will be 3 Hours total and a lot of grief and stress is too much......Aug 10, 2023 11:07 AM Hello,We are unable to offer any additional discounts, as for another device you do have an option of opening the return for a replacement but the original item must be in transit first before the replacement can ship. You can also place a new order if you wish and once received you can return the original as well.Aug 10, 2023 7:08 PM That is unacceptable because I am out real money for a SIM and gas and a LOT of time. I even spent ANOTHER 23 min with ********* at TracFone because ******* said to call them too!ALL YOUR FAULT!I will call and write to Vexwire then and then the BBB if they don't help because this is NOT Better Business!
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November 2022 by Davis
I purchased a Samsung Galaxy S10 from them for 175$ (Refonedon Amazon). When the package arrived, the box contained only the adapter. I contacted them but they dont want to give a refund, I am still calling amazon multiple times to get a refund. No responsibility for what they are selling. When I called the seller,the lady on the phone was rude.
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May 2022 by a v
A mess. Not to mention hiring manager is completely useless can’t fill a role to save her life because she’s incredibly combative with potential employees and asks illegal screening questions. Avoid avoid avoid.
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May 2022 by David Waltzer
Bad company. Sells bad phones. Zero accountability. They go by ReFoned on amazon. Watch out!
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August 2021 by Joao G
(Translated by Google) I do business with you often. It's not professional, don't answer me.(Original)Eu faço negócios muitas vezes com você. Não é profissional, não me responda.
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January 2021 by T
**DO NOT APPLY TO THIS COMPANY IF YOU ARE APPLYING THROUGH YOUR SCHOOL, ESPECIALLY PC AGE STUDENTS**This job isn’t worth dealing with the toxicity and low pay when you are paying $20k+ in student loans for a high paying career and better work/life. This is a very low paying job that will take up too much of your time. It’s a small non-progressive company, there are no opportunities here it’s a dead-end job. If you coming from a school to work here then you will be working in the worst part of the company which is the repair department. The supervisor in that department is very uneducated and unprofessional. He makes up rules and policies on the fly to fit his needs and desires. This man will even complain about you to the operations manager (who is another person that is adding to the toxic culture of this company) if you close the door too hard like its his own house. It’s very comical. The repair department’s supervisor doesn’t have any interpersonal skills, leadership skills, or any regard for treating people in the workplace with respect. Don’t settle for a average job when you went back to school to better your life. Trust me you don’t need cell phone repair experience for your resume. If you have more questions about this job reach out to me at
[email protected].
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October 2020 by Timir Sarker
A previous employee emailed me and left this review about the unprofessional supervisor fermin: “ He, I have the same experience with this uneducate repair manager, he's very rude. vulgar music he put on, worst job ever had and very very low pay.”SHAME!
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August 2020 by Rodrigo Ramos
Great place to buy a used phone from.
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July 2020 by Timir tv
**DO NOT APPLY TO THIS COMPANY IF YOU ARE APPLYING THROUGH YOUR SCHOOL, ESPECIALLY PC AGE STUDENTS**This job isn’t worth dealing with the toxicity and low pay when you are paying $20k+ in student loans for a high paying career and better work/life. This is a very low paying job that will take up too much of your time. It’s a small non-progressive company, there are no opportunities here it’s a dead-end job. If you coming from a school to work here then you will be working in the worst part of the company which is the repair department. The supervisor in that department is very uneducated and unprofessional. He makes up rules and policies on the fly to fit his needs and desires. This man will even complain about you to the operations manager (who is another person that is adding to the toxic culture of this company) if you close the door too hard like its his own house. It’s very comical. The repair department’s supervisor doesn’t have any interpersonal skills, leadership skills, or any regard for treating people in the workplace with respect. Don’t settle for a average job when you went back to school to better your life. Trust me you don’t need cell phone repair experience for your resume. If you have more questions about this job reach out to me at
[email protected].
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July 2020 by Steezy Beats
Do not working here this job is a dead end. No place for advancements you cannot make a living with this job. the raises are BS. The supervisors are disrespectful. They don’t care about no one but themselves
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October 2019 by Robert Sahr
Very experienced and helpful. Would buy again.
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May 2018 by Lilly Rivera
The best place to work
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April 2018 by Nichelle T
Barely enough space to dock
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December 2017 by Ana Gisel Santana
Good company
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October 2017 by Samir Larach
Tienen algíºn agente de venta que hable espaí±ol me gustaría ver los tipos de celulares que venden
