Every time I go to this branch there is always a problem with my loan, never paid late yet I get letters stating I haven’t pay my loan, I always have to take my receipts to prove I paid. They are slow and can’t get anything right, I have to back again as I received another letter.I am done with this branch!!!
September 2023
UPDATE: Talked to Paul. Nice guy. He assured me that they're working on the app. Made the moment right and we discussed the current issues we face as customers.Not great customer service. Called in. They were not helpful and dismissive.
June 2023
The manager Paul is the standard for exceptional customer service, thank you Paul and I wish you guys the best!