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June 2023 by Burt Shoobs
I used to live in the area, and during that time, this was my go to branch, I recently was in the area again and had a quick need for a withdrawal, so I popped in, and I found to my happy surprise, that there still is a very pleasant environment here. There still is a pleasantry about the place, from the helpfulness of the staff here, to even the greeting and farewell to the accommodating help given.
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January 2022 by Jennifer Scullion
I had the best experience opening a savings account for myself and my son . Annie assisted us and was completely kind , patient, beyond helpful and knowledgeable in answering all of my questions. I live in Bergen county and I drive to this branch only bc, of the kindness of the employees.
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December 2019 by Dj Chef Joe
Awesome
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August 2019 by Lucy Aguirre
Good service
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May 2019 by SlumLord
Poor management, they do not concur with information, and they don't give your money. It take 7 business days for a check to be valid, and it's not even flexible, other banks are right there when you need them.
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April 2019 by BRIV FITNESS
Horrible. Can't even support a family because these people don't want to give me my money. Absolutely horrible customer service from Ryan the Manager
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March 2019 by Michael Dunn
Ignore those other low ratings. I have been a customer here since before the branch was rebuilt and seen 10+ years of perfect customer service. Frank has helped me a number of times and is always efficient and courteous. Never could i say one negative about any clerk or teller. If you dont care for this Valley bank, try any of the others and that is that. I will surely be enjoying their wonderful customer service right here for years to come.
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December 2018 by Davis Rana
Do not use their ATMs. If you enter your PIN incorrect by mistake (humans make mistakes every now and then), the ATM will eat your card and they distroy the card next day. What an inconvenience! Who should I talk to when the bank is closed? What if someone is travelling?
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January 2018 by Athena Mando
Racist bank with racist tellers, with women who can barely speak English!
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October 2017 by Arun Kanda
Waited to 15 mins to make a withdrawal , while two women are cheating in the corner waiting for drive threw . Poor poor customer service
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January 2013 by Devon Mcknight
Great location
