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December 2023 by Stephanie D.
I decided to go into Old Navy to see if they had a black cotton shirt to replace a previous one that I got there. I found two in the sale rack that fit perfectly. As I was checking out the cashier couldn't find a tag on either shirt and told me I couldn't buy them. I didn't believe it at first, and asked him if he could call the manager over. He said he was the manager. He told me he would have to throw out the shirts. I was aghast, and asked him if he could give them to me. He said, no, he had to damage them and throw them out -- store policy. What a complete waste! It ruined my mood. The store wasted my time (as I looked for what I wanted and tried them on) and wasted the shirts themself. To think that Old Navy would produce these shirts only to tell the person eager to buy them that they were going to be destroyed. What a joke. I won't support such an inconsiderate, wasteful company in the future.
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November 2023 by Thomas Alu
There was a man putting clothes out onShelves that helped me find , what I needed.It's a good thing, because with all the different clothes out, I didn't know where to look.
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November 2023 by Karolyn Alston
Watch your receipts. Store is still advertising their big sale but not true.
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November 2023 by Britny Pacheco
Hands down my favorite old navy location. They are always super helpful.
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August 2023 by Stacey
Clothes were easy to find, and I bought my items on sale, saving almost half on everything.
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July 2023 by MM & BCM 123
I shop regularly at this Old Navy in Clifton and I have to say that the employees deserve a raise. The Line was super long today... not only do they have to check out customers but pick up the phone. I witnessed a very rude customer today and it made me extremely uncomfortable and upset that this young associate who could be a teenager had to experience such behavior. As a parent of two kids this just made me sad. People need to spread kindness and just remember it's just a purchase or return! I'm extremely happy with my purchases today as the employee was able to give me discount for applying for a card today. Thank you so much!
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July 2023 by Stacey Mogul
Clothes were easy to find, and I bought my items on sale, saving almost half on everything.
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June 2023 by Susan DaSilva
The customer service at this location is the poorest I've ever experienced, I will not go back here ever again if I can help it. They don't even deserve the one star, no follow up and no follow through with their customers.
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May 2023 by Sunny Favs
Great prices and well stocked
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April 2023 by Bern B.
I'd give this no stars if I couldNastiest managers at this store. Two bad incidents. First I went there on a Saturday morning and the staff starting screaming at me "you can't be in here we are not open". I asked why the door was unlocked. They had no answer. I asked them why the hours were not posted they argued until they came outside to see there was no posting. This evening I got there at 745pm and the doors were locked. What business closes at 745???? Shoppers were coming out so I waited until someone exited to be able to center. I asked the closing time and they said 8 but why are the doors locked early??Laziness is the answer.
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April 2023 by Luis Crespo
I had the poor experience in this store. I was attended by Lorena and she is a very rude and arrogant person who I will immediately report to the brand for the treatment I received from her.A client should not pay the consequences of an employee or (manager, as I think is the case with her) who is tired from a long day at work, as it seemed.
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November 2022 by Lala :
Love this store, nice staff and the place is always super organized. Special thanks to Kelly for being so sweet and helpful:)
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October 2022 by Amy Dolan
I love this old navy for my daughter's clothes. They fit great and last throughout the season. Just got a great pair of jeans and 2 tees for myself also at great prices.
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September 2022 by Lovlee Tang
Overall great customer service and my 12 year old finds what she needs and likes!
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August 2022 by Dan La
Love the deals and quality of products, speed of checkout needs much improvement ?