Middle Village Pharmacy is noted for its efficient, helpful, and exceptional customer service. The staff is described as the absolute greatest, very pleasant, professional, kind, and intelligent. They are accommodating, answering questions quickly and providing helpful details about prescriptions. The pharmacy offers reliable service, with prescriptions always ready on time and any issues handled professionally. A standout feature is their thoughtful care, such as providing insulated bags for medications needing refrigeration. They also offer convenient services like free delivery and assistance with refills. Customers report that the team goes above and beyond, making it a favorite local pharmacy that many will never switch away from.
Communication can be stronger. Text messages do not get a response for days, even after following up.
January 2024
I will NEVER switch away from this pharmacy. They are efficient on the phone (and actually answer it), always do what they say they will (even sometimes calling doctors for me to request refills), and have FREE delivery. Honestly, the best pharmacy I've ever found!
January 2024
Amazing service, answered all my questions super quick and were very helpful in filling my prescription! Shirley was especially exceptional!
