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December 2023 by Natalie S.
This establishment is now called Mattress Warehouse.I was leaving Ulta and decided to stop in as I had some free time for browsing. Upon walking in, I was impressed by the number of mattress models; I feel like all retailer stores have the bare minimum regarding selection nowadays. We were greeted and Felix was able to assist me in my search. Knowledgeable is an understatement. He didn't rush me, I tested out many mattresses and decided to leave the store with purchasing one. From the time he met us to the time I left, I felt like we were handled with stellar, professional customer service (dying trait nowadays). If all purchases were this pleasant, the world would be a happier place! Thanks for helping make my decision so easy!
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September 2023 by Frank Dinneen
Really great experience, went in and was helped immediately. The sales rep Aneisha, who was very sweet, helped me find an affordable and comfortable mattress. She even helped me with the pricing and made sure I left totally satisfied.
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September 2023 by Rishabh Ganjoo
Patricia from mattress firm at Clifton NJ was great. Met our needs and made the process really easy and worthwhile for us. She is amazing and we really like our new king size mattress and the adjustable base. Thanks.
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September 2023 by William
I walked in, on 9/3/23 ready to purchase a beautyrest black. The sales people wouldn't even look at me. 2 separate people came in after me and were serviced. After a few more minutes of being ignored I drove to close by Mattress Warehouse and spent $4,000
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September 2023 by Jenny Hoatson
This is absolutely the best place to go if you’re looking for a new mattress, and also a very thorough process of how to choose what is best for you.Patricia was extremely knowledgeable and helpful and made herself available by phone and email for questions about the purchase.MattressFirm Clifton is the number 1 store for a reason!
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September 2023 by Erica Weber
Best mattress store experience ever. More fun than you ever thought you’d have buying a mattress. Jay is helpful, direct, and makes sure his customers are satisfied. After 3 months on my new mattress, it really wasn’t working for me (note: you think you want a firm mattress but you don’t). Jay took the time to show me other showroom mattresses at the same price point and then worked some magic to find me a better quality one on clearance! Can’t wait till it arrives in 2 days ?
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September 2023 by Natalia Rivera
Ruben was amazing! Helped us get our mattress and box spring for our first place and the entire experience was smooth! Made sure he gave us the best price possible and that we left smiling!
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September 2023 by Janice Gajda
Took my mother there to find a mattress. When we arrived there was only one person working and he was already busy with another customer. He said he would be with us as soon as he was done with those people. Okay, no problem. After looking at and trying every mattress in the store, the guy was not finished with the other people. We're talking about 20 minutes waiting for someone to help us. Why is there only one salesperson in the store, especially on a holiday weekend when people are looking for deals? Needless to say, we left without purchasing anything. Also, not much of a selection. Tomorrow, we're going to PC Richards where we always get the best customer service no matter what we're buying. I will not recommend Mattress Firm to anyone, ever.
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August 2023 by Sebastian sanchez
I recommend anyone who’s looking for a mattress to stop by Mattress Firm in Clifton NJ. Rueben was helpful from the moment we opened the doors with a very helpful, and greeting attitude which was very nice. He showed us various mattresses from bottom to the best of the best. He was very friendly and patient with us, explaining the difference in each mattress we were looking at which helped us narrow our choice’s. We ended up leaving with a smile on our faces and excited for our new mattress to arrive within the next 2 days. Definitely will be coming back in the future
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July 2023 by Adam Perez
Reuben was absolutely fantastic. He was able to provide us very detailed knowledge about all mattresses in the store, and very easily guided me to the new mattress I have in my home. He gave me space while walking through the store and gave me time to make decisions without feeling pressured to make a deal "right now". I left with a deal done and delivery scheduled. I would happily recommend this MattressFirm location simply because Reuben provided an amazing experience.
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July 2023 by Ben Raneri
This place has been an absolute nightmare. Between promising a service paid for to incompetence has just been unreal. 3 delivery trips of people who just point fingers at each other and the customer after purchasing a set, bed frame and brackets for $1500.00 and they still can't get it right.I have contacted the store to give me just a runaround and still not getting anywhere. Next stop will be calling my credit card company and dispute charges and also report to better business bureau.Do not go to this establishment as they just give excuses and do not offer solutions.
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July 2023 by Chuck Spagnuolo
Totally happy with my experience yesterday at mattress firm. Aneisha was truly amazing, from the moment we walked through the door. She was very helpful knew the product very well gave us a lot of good advice she was a pleasure to work with from the moment we walked through the door until we departed.
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July 2023 by Edwin Johnston
Reuben was absolutely amazing! His knowledge of all the mattresses was unbelievable. The process from introduction to final sale was free of any pressure whatsoever. I cannot stress just how Professional Reuben was. I highly recommend him when thinking about your next mattress purchase.
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July 2023 by John Prokos
Aneisha was amazing such a welcoming personality and makes you feel very comfortable and makes it so easy to find a mattress that fits you! My husband and I just got married the day prior and when we told her that we wanted a new bed to start this new journey in our lives she made us feel so special! The way her eyes lit up and she smiled so bright when she found out was pure joy! Thank you for helping us find our perfect mattress and being so kind and welcoming and so patient!!! If a bed was something I had to buy every year I would come back just for the amazing customer service that Aneisha gives! God bless and thank you again!
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June 2023 by lynda Lukasiewicz
A wonderful experience! Warm and friendly service. Patricia was knowledgeable about all the products we discussed. She was helpful and accommodating to all my needs. I would definitely shop there again.
