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April 2024 by Eve Torresola
Maryann Johnson is the utmost best. Is very knowledgeable and thorough. We enjoy meeting with her and going over our taxes. Maryann knows the tax laws and does not sugar coat anything. She tells you exactly how it is, what is recommended, and what the outcome will be. No surprises.
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April 2024 by Bob Henault
Tax Professional Jose at the Main Street place in Clifton, NJ has been my best friend every tax year, with his knowledge about taxes each year.
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February 2024 by Tige Sturdivant
Very organized and clean office with experienced tax professionals
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August 2023 by Jaimee Bickford
John Capra is the ?
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March 2023 by Maureen Tedesco
John Capra is very thorough and patient. He's not just a numbers guy, he's got a great sense of humor!
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March 2023 by joseph San Angelo
Great tax preparer but H&R Block is getting way to expensive for me to keep using
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August 2022 by Crystal Artis
The representative was very knowledgeable.
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August 2022 by Carlos Hiromoto
Service rep was real good
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August 2022 by Travis Swaby
You guys are awesome.
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April 2022 by Kamlesh Saini
Apr 26: Still No Help from H&R to file taxes.‐-------Worst experience. Forced to give 1 star instead of 0. My first experience with H&R. Started my Tax filing on Apr 10th with Tax Pro Review with Silvia Celi and still Silvia is not able to help to file my taxes. I had to followup (Call/Messages) each time to get the update. Below is my timelines and experienceApr 8th - I prepared all details and Submitted for Tax Pro Review. My Result was Tax Due for State.Apr 10th - Silvia was assinged as Tax ProApr 12th - Silvia reviewed my tax preparation and updated and her result was Tax refund for same state instead of Tax due (Which was my calculation). I asked Silvia to double check as I had W2C with State corrections, and she confirmed I m getting state refund after revised calculations.Apr 13th - Tried to approve Silvia's work so that she can efile, but was getting system errors. Informed Silvia , called Tech support but no help.Apr 14th - Silvia called tech support on error reason, as a solution Tech Support did RESET (was this needed?), and Silvia called me to inform that this will allow her to start her work again only. I Requested to complete the same day so that we can file.Apr 15th- called Multiple times to center to reach Silvia but toward the EOD Silvia calls to inform that That Reset made reset of entire work including my work also like everything NEW. I was shocked. I told Silvia you should have told this before so that I could have redo by this time. I called Customer Support as now I was not seeing Tax Pro Review addon to add, as H&R has Policy to stop this After Apr 12th and can only be added after Apr 19. I was transfered to multiple departments (DIY, Online, Software etc) with 2 hours wait time to connect each departments. I asked to tech support, what this Reset does and Associate said Its as good as start new and pay again, I said What about payment I made already? Associate said "Good Question" and after some time of hold, Associate refunded the amount and suggested to reset my entire account i.e. delete and recreate.Apr 16th- Went to Local center to seek help in filing taxes before Apr 18th deadline. I even suggested I am ok to file inperson if I get the difference in fee back as InPerson filing fee is more then 5 times of online fee. but they said they cannot help in that. After multiple requests also no help was provided, then I requested, if Tax Pro can only be added on Apr 19th which is a day after of deadline, can we file Extension, to my surprise everyone at center said I do not need to file extension as m getting refund, but I insisted to file and Silvia helped to file extensions for my peace of mind.Apr 19th: I added tax Pro review addon again and submitted same documents and tax work again to Silvia for her review. And I got a SHOCKING CALL from Silvia, that I am due on State Taxes now. I asked initially I did calculated dues but Silvia revised to refund and confirmed and now Silvia said based on revised calculation I due State tax now, I asked why? She said I have W2C with State correction, which I said I did mention you intially that I have W2C, her answer was She missed to consider this intially as there were many documents.It was good that I forced them to file Extension else I would have been bad position to pay Penalties.I asked Silvia, will there be any Penalties due to I missed to file taxes before deadline. Her response was "I am uncertain " (Tax Pro is uncertain?)Also I asked as we are still not able to file taxes due to H&R fault, will H&R pay Penalties if any? Her response "I don't know you must call H&R block."Apr 20th: Called Silvia's Local center 4 5 times and each time got response Silvia is out of office to meet client, so I requested to request her to give me a call back. But so far no response.Apr 21st: Called Center multiple times but no one is answering.I am still not able to file My taxes and H&R Block is still NOT able to help also In Almost 2 Weeks.WILL NEVER GO FOR H&R BLOCK AND NEVER RECOMMENDED
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April 2022 by Nicole Cobin
Simple process. Fast and efficient handled.
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February 2022 by Jose Vargas
Been filing my taxes for over a decade and I've always walk out with a peace of mind. Highly recommended
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February 2022 by Denise Holmes
I been dealing with H&R block for many years I trust my accountant Maryann who does my taxes plus the peace of mind if there is any problems
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February 2022 by Lidia Meiggs
I feel confident about Silvia Celi work.
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January 2022 by Jen Estrella
I was told not to come here but I decided to give them a chance. I went at the beginning of this year for my taxes and supposedly was with the head tax preparer. I mentioned I qualified for tax rebate and a tax return. Him and his colleague kept insisting that I didn’t qualify for anything. They “ran numbers” and figured out my tax return but nothing was done about the rebate. And guess what I believed them because “they know what they’re doing”. I should have trusted my gut. After they finish my taxes something was off. So I went to another HR location In maywood and the tax preparer there was surprised and confused why they didn’t process my refund correctly. She had to amend my taxes and re do it. Which I’m grateful for all her help but now my refund still hasn’t been paid to me because of the mistake of the first tax preparer. Clifton location is not to be trusted.
