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January 2024 by Sandy Mercedes
Kenneth did a great job with us!! We appreciate his patience with us and the care he took to help us through the process. He also has a wonderful smile.
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January 2024 by Olga P-G
My husband and I have been going to Fette Infiniti for many years now. At the end of our most recent lease I wanted to check other options, so we went to see other dealerships. Needless to say we ended going back to Fette Infiniti. The treatment that you receive as soon as you walk inside the showroom is superb. Unlike other dealerships that we visited, as we walked throughout the showroom, not one person gave us the courtesy of asking if we needed assistance. But instead we had to ask for help. We decided to go back to Fette Infiniti to see Pierre, the salesman who has always been so attentive to us. On that day it was Pierre’s day off so we meet Ray Cabrera. Ray acted as if he had known us forever. He gave us the professionalism and attentiveness that we were looking for. Took his time to show us vehicles that were in our interest, did not tried to sell us “a vehicle”. He patiently took his time until we were pleased with our selection. He even followed up days later to ensure that everything was going well and we were pleased with our new selection. The overall experience with the entire process was very welcoming. Dealing with Juan Villegas, the General Sales Manager, Gabriel Sanchez, the Financial Mgr. and every one there are truly a pleasure to do business with. We are absolutely in love with our new QX60, we love everything about it.
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January 2024 by Mariusz Rumak
Sometimes you want to go where everybody knows your name... Almost! I recently experienced a smooth service process at FETTE INFINITI that hit all the right notes, without the Cheers-like familiarity.Streamlined Service: After a quick online work order authorization (no standing in line!), I was on my way in a complimentary loaner car. Everything, from scheduling to updates, was handled efficiently through texts and online communication – convenient and efficient.Sparkling Ride: A few hours later, a text pinged my phone: my car was sparkling clean and ready for pickup. No fuss, no waiting – just an easy in-and-out process.Recommendation: While it may not be "Norm!", this dealership offers a hassle-free service experience that I'd gladly recommend to others.
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January 2024 by Daniel Ginsberg
I had a phenomenal experience leasing my car today from Ray. He was knowledgeable and respected my time to ensure a smooth process without trying to upsell me. He and Juan, his sales manager, were professional, courteous and respectful. This is my 3rd car from them and I cannot imagine going anywhere else when my lease is up.
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January 2024 by Sergio Galecki
It was an a great experience purchasing from Kenneth at Fette Infiniti. Professional, courteous, and just a pleasure to work with all around. He went above and beyond to make my purchasing experience a smooth one. Happy owner of a certified used Q60. Highly recommend this dealership. Everyone else that dealt with was also nice to work with.
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January 2024 by Joshua Castro
A Stellar Car Buying Experience with Abe at InfinityI recently had the pleasure of purchasing a car from Abe at Infinity, and the experience exceeded my expectations. Abe's extensive knowledge about the Infinity lineup and his passion for cars made the entire process enjoyable.From the moment I walked into the showroom, Abe's professionalism and friendliness stood out. He patiently answered all my questions, providing detailed insights into the features of various models. What impressed me most was his willingness to tailor the purchase to my specific needs, ensuring I got the best value for my investment.Abe's attention to detail and commitment to customer satisfaction made the entire car-buying journey seamless. He navigated the paperwork efficiently, ensuring that I understood each step of the process. His dedication to making sure I felt confident and informed about my purchase truly set him apart.The post-sale follow-up from Abe further highlighted his commitment to customer care. He went above and beyond to ensure that I was satisfied with my new car and offered assistance with any additional queries.In conclusion, my experience with Abe at Infinity was exceptional. If you're in the market for a new car and want a seamless, personalized experience, I highly recommend reaching out to Abe. His expertise and genuine passion for cars make him an invaluable asset to the Infinity team.
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January 2024 by Mr. Auguste
I have the best experience thus far dealing with Kenneth here at Fette Infiniti. Kenneth was excellent from the beginning to the end. He answered all our questions and clarified all our concerns. I highly recommend Kenneth to anyone coming for any purchase. 2 thumbs up Kenneth.....
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December 2023 by Tom Frey
Brought my QX50 in for a regular oil change, and as always they did a great job checking the car over and letting me know of any issues. I really appreciate getting my car back washed and looking great! Shout out to my Service Advisor - Sam O. She always makes me feel like the most important person in the shop. Super communication and great attitude!! Thank you!
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December 2023 by Moe Hindi
I absolutely love my new car, and I owe it all to Abe Hindi! He is genuinely the most kind and helpful salesman I've encountered. Abe's approach made the car buying experience enjoyable, and I appreciate his dedication to ensuring I found the perfect fit. Highly recommend! Thank you again!
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November 2023 by Sammie m
My husband and I have nothing but great things to say about Fette! Our new q50 is the second vehicle we have purchased from them and it was such a wonderful experience. James was our salesman both times and he’s great. He always made us feel very comfortable and made sure the process was smooth. Thank you all for making our car buying experience as wonderful as it was! I recommend them to anyone
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November 2023 by Jason F
Sam Ortiz has been a premier service agent, always timely and professional in terms of the maintenance of my Q50. She sets the example for what service should look like - no matter the service need I am walked through exactly what my car needs versus suggestions for next time and offered a loaner vehicle. Highly recommended Fette service and their team. 5 star and is the reason why I am a repeat customer.
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October 2023 by Corey Salej
I do not like going to dealerships to get my car fixed I usually go to my local mechanic to get that mom-and-pop shop feel. My mechanic moved recently and I ran into an emergency, so I went to Fette. Sam and Lionel earned my business right away. Both of them have helped me and both show the utmost professionalism and care for my car. They are knowledgeable and they keep it REAL! which is hard to find these days.
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October 2023 by Victoria Andrade
I worked with Dan Fette on trading in my used vehicle and getting into a New Ford Explorer ST and I am in love.He's very easy to communicate with and made the process stress free (as much as it could be!)I would absolutely return and rec. doing business here to a family member or friend. 5 Stars!
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October 2023 by Dana H
Amazing experience at Fette Infiniti! James made the whole process very easy and got us the car we wanted at the price we expected! There was no sales tactic or pushing us to get the car , we never felt pressured - it was on our time and our needs ! Highly recommend!
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October 2023 by Jari Becker-D’Alessandro
Having just started a relationship with this dealership I can tell you I’m not pleased. I have never encountered a dealership where the customer service reps had a lack of manners or respect for the customer or poor customer service skills. Had I known my experience would be this terrible I would’ve leased my car from another dealership.
