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“Jessie provided wonderful customer service for me today as I made my Amazon returns. He went above and beyond to help me into the store with my items and I appreciated it so very much. Very friendly and helpful crew here!”
“The very short guy, always forgets his name! He is very Courteous, Friendly, helpful in every aspect of the way and has a good sense of Humor, of which he always makes my day a good one. Keep up the good work and thank you once again!Joy A Noble”
“There are not many UPS stores in Staten Island. Every time I visit this particular store, it's always very busy with people lining up to send or return packages. Fortunately, they seem to know how to allocate staff to handle such situations. Each of the four employees there has their own responsibilities. Sometimes the staff are so busy that they can't even talk, but we all understand that everyone has busy periods at work. I hope to open a UPS store near Woodrow, which would be very convenient for many people”
“I wanted to take a moment to acknowledge Denise at This UPS location. She goes over and behind to help me and other customers I’ve seen in the store. She’s always happy and super helpful! Thank so much!”
“I have been visiting this store for some time now and felt it’s now a good time to provide the staffs with a review. This store’s have been very friendly, helpful and attentive even when it gets very busy. Definitely my favorite UPS Store around here!”
“This store is very clean and organized.
The customer care personnel couldn't have been nicer or more helpful. Patricia went above and beyond to help me. She was kind and patient throughout a bit of a challenging package situation and she answered all of my questions.
I would highly recommend this UPS store. Thank you, again, Patricia. God bless you.”
“Thank you to the lady who showed me how to use the machine for my prepaid labeled package that needed to be shipped. She showed me step by step and was very patient with me. I appreciate her service. Unlike USPS, she didn't yell or give me an attitude. 10/10 would recommend this Fedex!”
“exceptional customer service and mail delivery experience I recently had. The staff was incredibly helpful, courteous, and efficient in assisting me with my inquiries.”
“I’ve shipped packages at many different places and the Matawan UPS Store and its staff are by far the best I’ve ever encountered, especially Youssef and Chris. Time and time again these guys all go above and beyond..whether it’s helping track down a missing package or running after a driver to make sure your package gets on the last truck, this team is simply the best. Their service and friendliness made me decide I will only be using UPS for my shipping needs moving forward. Keep up the excellent work gentlemen.”
“I ship many things for my business. The staff and owners are always attentive and informative. What a great operation. Will always use them for all my shipping needs.”
“The quality of the associate who helped me today was above & beyond. He’s fast and knowledgeable. I appreciate him very much for helping me returning Amazon stuff. I didn’t catch his name because I’m running late for my appointment but he’s very kind and patient with me. Highly recommended using services here!”
“Ben at the front desk is always incredibly professional, to the point, and descriptive in everything he says. He is always extremely nice, and knows exactly how to speak to someone in a friendly and helpful way. Never had a single problem after multiple visits.”
“This my go-to local post office! I run a small business online and often have to drop off deliveries. The service is quick & friendly, special shout out to Miguel, he’s great!”
“This is the best usps i ever came across. I have been hear only a handful of times in past few years and i always had a courteous, helpful and customer focused service. No wonder usps offices like this are very very rare to find.”
“Rachita Snehal Maria Neil is such a wonderful staff. Been coming here for years for receiving packages . 100% receipt rate with no packages ever gone missing . Crucial to my business and I thank them everyday !!”
10AM - 7PM
3140 NJ-35, Hazlet
Shipping Centers
“Corey saved my a$$, big time! I sent two poster foam boards that I need for a big presentation to the Sea Girt Staples at 8:15 Wednesday night. I immediately called them to explain that I needed to pick them up by 4pm the next day (the website said 8pm). The woman at the sea girt store told me to call back in the morning to let them know I needed it earlier than 8. When I called the next day at 8:30 AM the lady who I spoke to told me that there was no way she could guarantee it by 4 because it was a time consuming item. I begged and pleaded with her and offered to pay a rush fee and she just said sorry, can’t guarantee anything. Being that my work presentation to the town was at 6 I couldn’t take the chance. I suddenly remembered that the last time I used the Hazlet staples for a print projects they were super helpful so on a Hail Mary I gave it a shot and called them. I spoke to Corey who couldn’t have been more understanding or pleasant. He assured me they could have it ready for pickup by 4 (disclosure: there was a rush fee but I was happy to pay it as long as I could get my boards before 4) Additionally, once it was ready he even took the extra step to call us directly to let us know it was done. 10 out of 10 recommend this store for all your print and marketing needs. Thank you so much Corey! (Side note: when I called back sea girt to cancel the order I spoke to the same woman who I had just spoken to 5 minutes before and she told me she already started on my project and it’d be ready by 1. Unbelievable! I told her to throw it out because she refused to guarantee it’d be ready when I spoke to her earlier so I was using hazlet staples instead. So annoying because I would have been happy to use sea girt if they would have just told me it’d be ready on time instead of being difficult)”
“I've been to this store on 3 separate occasions. The associate working the desk was super knowledgeable, fast and polite each time. Wish I knew her name. Thank you for helping me ship stuff out!”
“Their employees are great! Extremely helpful and nice, young man at the front desk answered all of my questions and helped me ship a package. They only recently opened and most clients have now started coming to them because the usual post office nearby had closed down without notice. I have no problem with this considering how much better this location is considering it's closer to where I live and much more helpful. 5/5”
“I just wanted to let anyone who never used this UPS facility that I really think it's the best..no matter how busy they are the line goes really fast and everytime you walk through door they are greeting you very friendly,no matter what employees are working at the time..I really love this place..I live in Metuchen and have a UPS facility here but I always choose to use this one in Edison.. thanks to owner and your employees for making this old man's day whyi walk in..GOD Bless all of you guys..”
“The staff is always aware of who's entering the store and has a greeting for everyone. They make they us give all their attention.
And make sure if their is anything else
we need before leaving.
Excellent customer service.
Thank you”
“I came in on a Monday at around 3pm. There was only one clerk available, but there were only a couple of people so I was in and out. I had the pleasure of being helped by Stephanie. She was patient and kind.”
“Vincent, the manager took a personal interest when I had a problem with a delivery. He went over and above to get my package safely to its destination. He quickly called me back after having found a solution. I would definitely recommend this store.”
11:30 AM - 4:00 PM
9 S Main St, Marlboro
Shipping Centers
“FedEx full service 3rd party shipping site. This means they have packaging supplies.No Sunday FedEx pickup and no onsite scanning so don't ship valuables unless you stop by during pickup times.Note, for UPS this location does not carry their packaging supplies.The guys that work here very nice but it is what it is. Also this location has a workstation if you need it.1 Star removed because they don't scan FedEx drop-offs.”
11AM - 6PM
1515 NJ-35, Middletown
Shipping Centers
“Middletown Staples has a very collegial atmosphere. Every team member is there yo help you. I own a small business and Staples always provides the service i need..from technology to marketing to office supplies. They are the best!”
“Small office but people there are friendly, knowledgeable and efficient. There is no parking in front of it, so most likely you'll have to walk some distance from wherever you'll park the car, and the street is filled with "No Standing" and "No Parking" signs so if you're driving - you better leave someone inside the car who can move it without you or just ask someone else to drive you to this office.”
“Customer service was good. I went in to return a package and the male who was there was very helpful. It does get busy just fyi, like any other post office. But no complaints”
“Brittany was really helpful, and she was was so sweeeeeeeet. This girls need to be the manager already!! What are you guys waiting for. So excited to drop my packages off and she her their. She really makes my day.”
“Say what you want about getting/not getting a receipt or something, the owners know what they are doing, and while I absolutely hate dealing with packages, I feel confident knowing I’m in very good hands taking my packages to them vs UPS or FEDEX directly”
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“I needed to scan something to my laptop. The Manager and the store clerk couldn't have been more helpful. This is the 2nd time I've been to this store and was treated so nicely. I recommend this UPS store.”