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July 2024 by Reina Martinez
Came here to leave a review and noticed a bad review to my nail tech. Yes I'm talking about the blonde Hispanic girl. I've been doing my nails with her for years and I have had no complaints at all. I'm always pleased with her job, yes she's serious but that doesn't take away that she's great at what she does. So because one petty annoying person didn't like her job for whatever reason doesn't mean she does a bad work. As she stated she didn't finished the job so don't give a bad rating to her when she didn't even do the art work. But other than that she's amazing with her job, super talented so for me I'll give 100 stars. Keep it up Sheila.
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July 2024 by Ashley Hubbard
Unfortunately I didn’t want to write this review and I told Gwen the owner I was going too. Gwen herself is amazing and she did turn around what was a HORRIBLE nail appointment. I don’t frequent here I was referred her by someone who does. I called made an appt they told me 10:45 am on sat no problem. I showed up they sat me with a blonde Latino woman. I let her prep my nails I tell her I want PINK POWDER she asks me what I said PINK POWDER NOT DIP BUT PINK acrylic as in the pink and white set she says. NO NO TRY THIS INSTEAD it was pink polygel I said okay fine I see the price pink powder was 55$ so I couldn’t imagine POLYGEL being more expensive ITS CHEAP so she starts her process and DID not clean my nails or cuticles as you will see in photos and she RUSHED THE ENTIRE PROCESS which is why the poly gel is sitting on my cuticle line as she begins to file my nails, I realize she’s filing them extremely aggressively. I let her know twice that it bothered me. She sucked her teeth and continued to file. Meanwhile, this woman did not speak to me the entire time she was doing my nails. And it was not for a language barrier reasons she just didn’t want too I than show her a design I want and she puts a top coat over my nails that was TAN and not pink I tell her I don’t not want that she aggressively wipes it off my nail gets up and gives me a selection of colors and tells me to pick and walk away at this point I wanna leave and go somewhere else because I’ve never been treated so poorly for a service. She than begins to complain about me in Spanish, thinking that I don’t understand what she saying and I do and I don’t say anything to her but body language is everything. She then tells me that Gwen needs to finish my nails because she can’t do some of the design. I asked when when she would be finished with her client because I no longer wish to have this woman finish my nails. She then sucks her teeth laughs Gwen comes over to finish my nails and the said woman is standing behind her telling her the top coat I CHOSE IS NOT THE RIGHT ONE FOR DESIGN meanwhile she wanted to put CAPPUCCINO color instead the one I chose (you’ll see photo) to make this long story short, my apologies Gwen continue to finish In which she apologized to me for the manner, her Nail Tech acted and portrayed herself they continue to talk behind me again in which Gwen had to tell them to please stop very childish and rude behavior. I’ve been getting my nails done over 20 years. I am a more than favorable gratuity tipper but it’s all about the service I felt as though my service was rushed and not appreciated. I did appreciate Gwen attempting to fix the situation. I was charged $74 for full set of polygel. See photos of my set and reference photo of what I wanted. I did refuse the other designs on my fingers because I just wanted to get out of that point my nails are uneven. The manicure lines are And all of this is because of a rushed process if you take anything away from this, ask for Gwen personally booking or just avoid this woman at all cost. ???
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May 2024 by Alyssa Capehart
Today was my first time in this nail salon, as im really not from around here. But first impressions were great! They got me in same day, accommodated me when I called in later and asked if there was time for me to also add my toes because I had forgot to mention it this morning, and i even offered to reschedule for tomorrow in case there was not enough time. They said no problem they would add it and see me at my appointment time.
When I got there, they were sooo nice. And please keep in mind they were professional and kind during my entire visit. I did not wait long at all before being seated in a manicure chair and my nail tech got started. My toes came out beautiful! I got a gel French manicure, plain and simple, the lines are straight and every toe is identical. I love them! ?
Then my same nail tech started my nails. I was extremely impressed with how well she started shaping my nails.
…But…About halfway into my set, another woman walked over, and said to my nail tech “5-40”. She then asked what time it was, and I checked and said 5:20.
At that point, everything went wrong. She started rushing, and I have one near perfect hand, and another that is not as perfect. I also didn’t get the design I wanted, and I know I should have spoken up, but I could tell she was now rushing. I have one nail much shorter than the rest, and on my one hand you can see the paint is just not as clean and nice as the other when she hadn’t yet been rushing.
I don’t know if I really fault my nail tech here though. And I still stand by tipping her well. I feel as though if she wouldn’t have been rushed, my nails and set would have come out soo perfectly. I can tell she is really talented but I don’t know if the salon has a time limit on how long you’re allowed to take with a customer, or if it was because I added on, but for the price, I really would have rather rescheduled for the next day and not been rushed.
Overall not a bad experience, but definitely really disappointed. The design I wanted was what was going to make my wedding date and I match as that’s what his shirt design was. It’s still very nice, and no one will notice but me im sure. and it will still match, but again, I don’t know. I would have happily pulled out the photo again. Maybe I should have. But I knew she wouldn’t have rushed me if she didn’t have a reason, because she was really taking her time up until someone else came over. I would absolutely book with her again.
Pictures below (non rushed hand, rushed hand, pic of what I asked for).
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May 2024 by Tamura Sumner
Another great design! Love my nail art !!!
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March 2024 by Jasmin Ramirez
I absolutely love this set. Staff was extremely kind and making conversation. Prices for a brand new full set are so reasonable. Was originally going to go to Hollywood Nails in Hazlet but they were going to charge me $90 including tip for these nails. These nails are only $60 and I love them.
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March 2024 by Onique Wright
My favorite nail salon Gwen never does me wrong. I have never found a nail salon that’s so accommodating!!! My nails are never a disappointment. Give them a try trust me you’ll never be disappointed!! Nikki
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March 2024 by kimberly morgan
Great customer service all the technicians are very nice. The place is very clean.Never experienced a long wait time.10/10 recommend going here!!!
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March 2024 by Utika Patterson
Such a nice and clean shop with friendly people !!!
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March 2024 by nicooll egurem
I did my pedicure last week, the employees was super professional and nice. The location was clean n the manager understood what I wanted perfectly.
They were ready for me even if I didn’t take an appointment.
I’ll come back for sure.
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March 2024 by Mariella Gregory
After getting a pedicure I ended up at the podiatrist thanks to an infection. I’ve been going to the nail salon since I was 15 years old (I’m now 35) and never caught an infection until I went to this place. I will say the employees are nice but not worth the risk.
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March 2024 by Manan Verma
As a Man i walked in and felt very comfortable no awkwardness at all the owner of the salon is very personable and well spoken has a nice vibe and has a good array of drinks or candy for you while you wait! I will definitely be coming back!
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March 2024 by Samantha Velasco
Spa wax nails got rocks massage ??♀️ design details walk ins and appointments
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March 2024 by Regina Parrish
All I needed was 1 nail repaired. They used that stuff you squeeze out the tube. No primer no powder for gel nail. It cracked in 3 days. $10 gone. Such a disappointment.
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February 2024 by Mike D
My daughter loved the service and her dark purple nail polish. Definitely would come again
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February 2024 by Van Hill
We have been coming to Nikki Nails ll for many years. The staff is pleasant and professional. The salon is clean and relaxing. Thanks Nikki Nails ll ??
