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November 2023 by Lucy Alvarez
0--ZEROOOO. WORST BANK EVER. When I arrived at the bank branch around 3:49pm, the manager informed me that they were unable to assist me with opening a new account because they were preparing to close. Despite being the manager, he mentioned that his only available banker was on a personal call and couldn't help. This happened even though the bank does not close until 5:00pm. The manager even claimed that it takes over an hour to open an account, whereas in reality it usually takes about 20 minutes. I was disappointed that customers were being turned away simply because the staff wanted to go home. This kind of unprofessional and rude behavior has made me decide never to return to that bank again. The way they conducted business was not up to standards.
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July 2023 by Shawn K.
First time at this branch. Extremely slow. Be prepared to wait in line. They didnt even have the exchange I needed. Tried calling earlier in the day at work and they didnt answer their phones. Wish I went to a different location. Ive been a member for over a decade and Im thinking of switching banks after witnessing a decline at all of their locations.
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April 2023 by Jose Moran
I was having issues opening a checkings account online. After visiting this branch i was able to open a different account that better suited me thanks to Christians help, personal banker at this branch. Thank you.
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March 2023 by Catherine Maisano
Bank Is closed most of the times a shame
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June 2022 by nikos papanikolaou
The worst bank ever, ATM always down1 teller. Worst customer service
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April 2022 by John Jazenback
Terrible bank In Cliffside Park I went today to get important documents out of the safe deposit box it was closed sign says temporarily closed I called wellsfargo main office they don’t even know they are closed in Cluffside Park Nj they said go to another branch what idiots the safe deposit is in Cliffside Park if I was you I would pull your money out they can close at anytime they don’t even notify you I’m calling the banking commission half hour on the phone to talk to someone how do you close a bank without notification and the main office knows nothing scary they will close and keep your money
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April 2022 by Primeliving LLC
Worst bank ever , work with them to refinance my property they waste my time , im really blaming my self choosing this kind of banks , service bad , dont answer the call, they assign a lady from arizona with different timezone , she all the time asking to send her same files for 2,3 times , then underwriter said we dont believe , they give mortgage's according to there believes not to what they receive doc.
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March 2022 by Amelia Jaramillo
Every time I go to the cliffside park location l, it is always close. Today I went to that location and they closed the bank because the system was down. I went lo the Fort Lee location and they were open and the system was down as well. They helped me with my deposit directing me to the ATM. I think they don’t want to work because the are always closed. Cliffside Park is always closed. Unacceptable.
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March 2022 by Anthony Comunica
Visit Wells Fargo Cliffside park today,Very bad customer serviceManager very arrogantThere is always a customer line andOnly 1 person helping customerTo make 1 deposit, you have to wait 30 to 45 mAnd then as clients we have to put up with the arrogance of the managers,This is something that has made me change bankValley bank is 2 blocks away.
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November 2020 by Mahmut Emre Eryilmaz
The workers were so rude! I’m not going to go there!! I’m thinking to change my bank because of them!
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September 2020 by Justin Trini
Great staff. But atm is always out of order for deposit. ALLWAYS broken for deposit. Try fort lee or north Bergen not cliffside
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July 2020 by pinakin jajal
This is very good & very positive fast service All staff are very good and polite
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March 2020 by RafAndrea Abeja
(Translated by Google) I am very disappointed in this bank, there is never a solution to a problem, it seems that the staff working there does not feel like working; and there is no other thing there they do not have staff to attend you in Spanish, I suggested them and they said no because the clients that come here only speak English, and that is a big lie, I prefer to go to the bank of 69 there all the staff He is very kind and they help you with your problem.
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January 2020 by Luziano Senna
Friendly people. Good customer service.
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August 2019 by Elton Martins
It's s good bank, just the experience I had with this branch make me switch to another bank, always something, a quick visit to get some cash for example turn in a several hours nightmare, remembering that it's my money on my personal account, and that happened more then twice.