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July 2024 by Darko Tomajek
Great body work from Bergen Imports team. Fair pricing, done quickly and excellent work!
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June 2024 by Ma Ju
I have been a loyal customer of Bergen Import for the past 25 years, and I can confidently say that their service is nothing short of exceptional. Over the years, they have consistently provided top-notch service and outstanding customer care, ensuring that my vehicles are always in excellent condition.
The team at Bergen Import is highly skilled, knowledgeable, and dedicated to their craft. They take the time to explain the necessary repairs and maintenance, ensuring that I understand every step of the process. Their attention to detail and commitment to using high-quality parts have given me peace of mind, knowing that my car is in good hands.
Moreover, their customer service is exemplary. The staff is always friendly, professional, and willing to go the extra mile to accommodate my needs. Whether it's a routine maintenance check or a more complex repair, I can always count on Bergen Import to deliver exceptional results.
After 25 years of impeccable service, my husband Piotr and I can wholeheartedly recommend Bergen Import to anyone in need of reliable and trustworthy car repair services. Their dedication to excellence has earned my unwavering trust and loyalty.
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June 2024 by adriana daniela vilau mihut
I usually don’t write reviews but this shop deserves to be known and not exactly for their work quality. I truly don’t understand how they can have such a high reviews (I can imagine, but…). I will just say that they did an awful job on my car. It took them more them two months to “change” pieces on my car, they charged me 180 per hour, more than 3k in total (calipers that were changed before to be informed of the price, they leave the battery connected for more than two months and I had to pay a new one…I guess that an invented gasket head cover default…a disaster) and sincerely I don’t even trust they did something. I was told that my car has an ABS issue and the ABS must be changed. The estimation: 4,5k (after charging on me more than 3k as I said). I was shocked. I owned a lot of cars and I never heard of such an expensive default (not even the transmission). Well, I was thinking that maybe they were right and I have thought about returning maybe in a few months. However, for some reason I can’t explain, I didn’t quite trust them so I went to the dealer (VW in my case). They changed my convertible switch (when the car went to Bergen Imports, the convertible ran perfectly. When the car left their shop, it no longer run, so quite strange.). The switch price:180$. They checked the ABS, connected back, released the car computer, and surprise: everything goes perfect. I asked them for the ABS control module price: 1700$ approx (BTW they told me that no VW car piece costs 4500$). The dealer (VW) did some other works like: parts of the upholstery that have been glued, they cleaned the car from top to bottom, and the total price of all repairs (diagnosis included and computer release, pieces and mechanic work) : 570$. Since I don’t trust if Bergen Imports really did repairs on my car, I asked the dealer to review the calipers they said they changed and the head gasket cover, I asked them to change the oil again and filters… I am sure that whatever would be repairs the dealer will not charge me as much as these thieves. So, if you really want a good car shop, these are not the guys, believe me, don’t matter what their website said. They actually don’t like cars they like your money. The reviews you see here, must be written by family and friend otherwise doesn’t make sense. Nobody on their right minds would let them touch their car. I am disgusted and disappointed. I don’t understand how someone can be so mean to deceive someone else like that. This was my experience and I hope to sirve other people not to be scammed, but if you want to be scammed, feel free to try it yourself.
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April 2024 by agape1022
Harry Sam and Helen and myrianthi are like family to me I'm so proud to have an excellent mechanic who is greek like me and knows what he's doing for years ❤️
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March 2024 by Ugur Yilmaz
Good shop, knowledgeable about Porsche cars. I trust them with both of my cars.
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February 2024 by Daniel Suh
Bergen Imports repaired my Porsche after a recent accident. Great quality of work and quick communication with insurance and customer. I plan to use this shop for future maintenance work on my car and would recommend it to everyone.
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December 2023 by Caitlin Celiz
Spoke to someone on the phone to see what can be the price range for a work done for my car. However, the person who answered the phone was very rude and unprofessional. Chose better workers with more respect and patience.
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September 2023 by Mervyn Jones
The best body I've ever dealt with there on top of there game
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September 2023 by Helen Antoniadis
Bergen imports rose a wonderful job on csrs
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September 2023 by Emil William Chynn, MD, FACS, MBA
Never got back to me after 1 call & 1 email about powder coating my calipers
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August 2023 by Fabryce Kutyba
Our family has been coming to Bergen Imports for over 30 years! That's right 2 generations of business. Harry and Sam are the best in the business. If you are in the metro NYC -GWB area forget the dealer . Harry and the guys do the best work .. R8 owner !Services: Transmission
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August 2023 by Jinri Hong
Great service and work. Experienced with AMG and Porsche. Honest and local.
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June 2023 by Steven Kachtan
The only place I'll bring the G! Harry and his team are thorough and get the job done. Highly recommend.
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March 2023 by Rafael Rodriguez
Came here with my MB GL450 suspension bad,, they tell me one price and at the end was the same price that was good, they work very good, and a good price, at the dealer they charge you one eyes or a arm, come bring your European car here,, at least try it!!!!
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February 2023 by NYCCONDO NYC
Many thanks to the talented team at BERGEN IMPORTS for the auto body repair on the Mercedes. It’s perfect! Look no further, these folks can handle your finest imports.
