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August 2023 by Troy S.
This ShopRite is outdated, dirty and backwards. The first thing I noticed was the chained up shopping carts. You have to pay a quarter to get a cart. That means you have to walk back to the store to return the cart. What an inconvenience. Do they even like their customers here? There also the largest sign in front stating they have camera surveillance. When I say huge, I mean HUGE!. Then when you enter there's a guy yelling at people that the entrance is one way. If everyone he yelled at was like me then they went back out looking for the carts. Who knew you had to pay bail for a cart. Hire a cart guy and build cart corrals. What if I was an elderly disabled veteran with no change or cash? I'd guess I would have to balance everything in one arm. Okay let's shoot to the checkout. The self check out lady came and planted herself right next to me while I was checking out.no smile, no are you okay, just a stern look. I like ShopRite but not this one. It's straight out of the mid 80's.
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May 2023 by Mary D.
Every time I buy potatoes there are always a few rotten ones. The new bowl and basket products are horrible. Most, not all, of the cashiers are not friendly, and basically miserable. Some back up the line with long conversations with customers. While it is polite to greet a customer and say have a nice day, the cashiers should be cognizant of the fact that the other customers in line need to check out quickly and don't want to wait while a long conversation is happening. One recently snapped at me for no reason. The express line was eliminated to force people to use self checkout. Not happening and you're not getting to ram self checkout down my throat. It's bad enough that I have to bring my own bags. You get my money and now you expect me to scan my items, pay and bag everything. Have these stores lost their minds? unbelievable! So you eliminate cashiers or cut their hours to save on salary expense- cashiers who are trying to make a living and feed their families. Shameful! I do have to say that the ladies at the courtesy counter are nice despite the fact that they appear to be overworked and flustered at times. I find mistakes on my receipt frequently and now have to check my receipt before I leave the parking lot. The bakery stopped selling jelly rolls and lemon rolls which I used to purchase. The price of eggs is ridiculous. I get my eggs at Walmart for $2.12 a dozen. Shoprite $4.99 and up. Why are signs posted about product shortages but there are no shortages at other stores? The meat prices are ridiculous unless you hit a sale. I now purchase my my meats elsewhere and shop at more affordable places. Sounds like greed to me. Ps. I sometimes but rarely shop at the ShopRite on Chews Landing rd only when there's a good sale because the cashiers are very nice. One in particular named Laurie. She's alway upbeat, friendly, courteous and efficient.
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June 2022 by Matt D.
Visited the store on Friday 6/10/22. Paid for my groceries with my Debit card. Total amount was $114.28. I get home and check my account and I discover I was charged 3 times!!!! It is now Wednesday 6/15/22 and I still cannot get a direct answer as to why the extra $228.56 that I was charged is not refunded. This is an absolute nightmare and Store management as well as the District Manager are giving me the run around about this issue. To add insult to injury, I can't get through when I call 1-800 Shoprite. They have you on hold 20 plus minutes and then hang up. Between the many issues I have encountered with rude staff since the new store manager has taken over and this incident, This is definitely the very last time this company will get my business! Please spend your hard earned money with a company that genuinely cares about customer service.
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April 2022 by international vacation guy
Old staff was helpful what now new staff They have little attitude. I don't want to give any star but I have to give one star.
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October 2021 by Jeannette L.
I've stopped inside this Shoprite a couple of times during my lunch break to either get something to eat or pick up a couple of grocery items to bring home later. (For lunch, I like their sandwiches and moji sushi) The self-checkout lines go quickly and there's always someone there to help out if people have issues at the register. Also I've gone to customer service and they were really helpful.
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May 2021 by Me Me
Great pharmacy! And the staff is very helpful.
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September 2019 by Jennifer T.
Horrible management at this store. Cashiers are hit or miss here as far as friendliness. The lines are out of control and if you are next in line, don't count on management having you be the next one to be first in the line opening up, you get screwed. The manager outright lied to me about the overhead messages being played. The store has minimal organic section as well. Some employees are downright creepy at this store. I rather drive the mile to the other ShopRite.