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March 2024 by ROGER Mayweather
The white kid at the front desk is useless the lady is always eating kinda wierd. Feels like they stare at u waiting to press button soon aw mebership up im out !
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March 2024 by Re McCafferty
My gym says it all
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March 2024 by Julia
The manager and staff there are the kindest souls & really make it a great environment.
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March 2024 by Atrianna Ennis (Buttercup)
No stars if i could i would , This gym charge my card 4 times. I want my money back. I called up there to speak to the manager and apparently she’s never there how you a manger but never present hmmmm ? Unprofessional !!!!
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February 2024 by Eddie Nieves
I used to love coming to this gym when it was open 24 hours, but now i have to work around there schedule just to get a good workout. I still keep my membership active for the monthly price.
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February 2024 by Poitier Jackson
Staff is great and the gym is clean what more can u ask for. It feels like home ☺️
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February 2024 by Mike Lopez
They charge your card every 3 weeks not 30 days they charged my card 3 times in a row like that very shady I canceled my membership you guys are scamming
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December 2023 by dawn walker
Once you have a membership it’s very hard to cancel. There’s no number for the gym and you can’t cancel it over the phone ! You have to go in person or mail a letter stating you canceled! I moved and had to drive an hour away to cancel my membership! I tried telling my bank to stop payments from them and they did. Planet fitness chose to use another way and charged me!
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December 2023 by Guy Dubuisson
Love planet fitness good place to work out clean and cheap
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December 2023 by Tequa Pointer
Any 5 star review they have is a paid for fake review. Planet fitness is Unprofessional and has very unsophisticated staff. Everyone from managers to staff all are not equipped to resolve minor issues. Billing from your account is always on time but when it comes to customer service it is not adequate. Choose another branch Manager Rachel VERY DISHONEST and gave an incorrect number after requesting to speak to a regional manager. (The entire telephone call is recorded) when I called back she was argumentative and extremely immature. Inability to be honest or minor resolve issues with provided information. Staff is unrefined I am sure this is a planet fitness motto when hiring.
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December 2023 by Raymond Nyamador
Above and Beyond! Excellent customer service & clean workout area. I love it!.
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December 2023 by Stefan Hunter
It is a very good environment you never feel intimidated feel welcome confident and motivated every time
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November 2023 by L Brown
They make it difficult to terminate membership when someone leaves the state. They say send a letter, then claim they never received it vs sending an email that can be verified. How convenient. The fact that they require either in-person or USPS to terminate membership just proves that they are driven by greed and not customer service. To top it off, they charge an annual fee after 2 months and then won’t refund a pro-rated amount when terminated. I’d rather pay $80+ to the Y then support a place like Planet Fitness. I’d give zero stars if possible.
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November 2023 by LC Brown
They make it difficult to terminate membership when someone leaves the state. They say send a letter, then claim they never received it vs sending an email that can be verified. How convenient. The fact that they require either in-person or USPS to terminate membership just proves that they are driven by greed and not customer service. To top it off, they charge an annual fee after 2 months and then won’t refund a pro-rated amount when terminated. I’d rather pay $80+ to the Y then support a place like Planet Fitness. I’d give zero stars if possible.
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November 2023 by Random User
I just wanna say that bullies are allowed to say whatever they want out loud and judge whoever they want. Today, in the afternoon I went to this gym and 3 women were laughing at me about how I don't run and just walk on the treadmill. I have problems with my knees and unfortunately I can't run whenever I want to not at all. Judgement free they say? No, not really
