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February 2024 by Carmalita Williams
The 2 guys that were in the store that day I went there. They were very nice and very helpful. Having employees like them working in the store makes me want to come back.
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January 2024 by Matthew Interlante
Well I'm going to tell you I got home I looked at my receipt $80 says I paid 80 but I gave you $126 so I'll be in tomorrow I don't like being ripped off I will get in front of the store and make sure I get my money and call if you got a call theft is theft you ripped me off I want my money back I'll see you tomorrow theft is theft you ripped me off I want my money back I'll see you tomorrow Dollar store be real proud real proud wow comes around goes around it's called karma do the right thing and for you won't pay for me karma will
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December 2023 by Eric Bell
Last week I went into the store, looking for the deal on the iPhone 12 that have been announced on TV I got in the store and the first young lady I met didn’t even wanna know if my number could be ported. She didn’t even try we had to convince her to try the number once she found out the number could be ported. The manager walked in after the manager finish explaining everything I was gonna end up paying about $300 for the phone and he wasn’t finished adding on things my wife and I tried to explain to him that’s not what your promotion says, and we should be getting a phone for much less, after that he tells us that he’s out of stock and he doesn’t want us to buy anything from his store so he kicks us out the store we go 5 miles away to another store and I get the phone for 187. that’s what taxes insurance and the whole 9 yards do not go to this man store. He’s a cheap , he’s not professional he trying to get over on people .
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November 2023 by Mechanic Mechanic
The worst service possible from these people. They offered me no help with the phone I just bought. No etiquette at all the man coughed in my face. He didn't even apologize. He continued to cough and periodically gag and never covered his mouth. Absolutely disgusting behavior. All the diseases that are going around. It is because of people like this. I want to buy a phone not a communicable viral infection. Thank you Metro by T-Mobile
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October 2023 by Nancy Esposito
My disabled daughter went in to pay her phone bill. She was told the bill was 3 times the amount she was expecting. She asked if she could get an explanation as to why, while starting to cry. JORDAN interrupted her questions with "let me stop you right there, I have no sympathy for crying adults." She was just trying to understand why it was so much more. He was very rude and down right abusive.We called corporate and they were very helpful and accommodating. We got her account situated AND reduced. Stay for away from this particular store and JORDAN. Completely unprofessional. Oh and as a bonus, JORDAN was training a young new employee. Yikes. I hope JORDAN gets everything he deserves in life but maybe he should find a new profession where he does not have to deal with people. Clearly, it is not his thing.
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November 2022 by 21seans Apilot
Purchased a new phone with an upgrade (saved me $50). After realizing the phone wasn’t working for me four days after the purchase I called in hopes to make a return. I was told that the contract I signed stated that if you purchase a phone with an upgrade you are unable to return the phone at any time. I was told to contact customer service to see what they can do for me and after speaking to two different reps I was referred to the corporate store. As soon as I walked in to speak to someone I was told there was nothing they could do for me.So I wouldn’t recommend purchasing a phone you’re unsure of from metro using an upgrade. Could not believe the loop they sent me through for no reason. Prices are outrageous, check eBay for half priced phones!
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September 2022 by John Myers
This place is horrible, customer service, as well as the cell service, wouldn't suggest metro period
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May 2022 by geraldine fagan
No wait time. Repaired my phone. Very friendly
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May 2022 by C Kline
all the guys are very helpful...Nick especially....
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September 2021 by Adam Dagostino
Dont get the unlimited “high speed” data because it wont work itll just load and and be super slow
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June 2021 by Boater girl
The woman who picked up my call was talking so fast I could barely understand a word she was saying. I felt so frustrated I decided to call another carrier.
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February 2021 by John Romer
Staff was Excellent and Friendly
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December 2020 by pr 4 life Sepulveda
Guys doesn't know anything about phonesThey don't even know that T-Mobile phone can be used with metro pcs without being unlockedTmobile phone work with metro pcs simple mobile lica mobile.. And others tmobile prepaid plans
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January 2020 by Thomas Matthews
I had a problem with a charger. Dylan took care of it for me. Excellent service!!!
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January 2020 by Michelle Bonadies
The employees are horrible. They were rude and didn’t seem like they wanted to help me. They treated me as if I was bothering them. A week later when I was having problems with my phone I called them to ask them if they could help and they gave me no help. They were rude on the phone and had an attitude the whole conversation. They need training on how to be more professional. I will NOT be going back to this store for any help. If I could I would have given them 0 stars.
