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June 2023 by N A
I was in desperate need of a cut and so headed over to my Groupon app to see if I could get a deal on a whim. I stumbled upon this place that offered the best deal. $15.50 for a wash, cut, and blow dry. Making an appointment was easy and they were able to squeeze me in short noticeMaddie did a good job with my cut, but I feel like her blow out skills were lacking as she was not blowing the pieces of hair out until they were smooth, also she was clumsy in her technique. To save herself she flat ironed my hair, which I did not ask for, but was fine. She used about 5 or 6 different products in my hair which I felt just weighed it down. I can tell the "blow out" will end up looking greasy by the end of the day. The receptionist, Michelle, charged me $20 extra on top of the $15.50 Groupon I purchased for a wash, hair cut, and blow dry. Mind you, I asked for a very simple cut. Straight across. No layers and nothing fancy. When I asked her why $20 she replied back with $10 for long hair and $10 for flat iron. I was a little puzzled and finally told her after paying that I did not ask for the flat iron, but it's fine. She replied back with it's not fine and refunded me the $5. I told her I thought she said $10 and she made up some excuse as to how she broke it down the way she did, but my long hair blowout was ultimately $15 extra. First off Maddie didn't even given me a proper blowout and flat ironed to make her job easier. Secondly, my hair is not long!!! It passes my shoulders by a couple inches and just hits my chest! And $15??? Come on. They think everyone who walks through that door is gullible. For a very simple cut, inadequate blowout, flat iron not requested, and "long hair" $20 EXTRA? It's not about the money because I usually go to a salon that charges double what they charge here and the experience is stellar. It's about principle. Don't offer a Groupon like this to attract business, then try to con the customer when it comes time to pay. Michelle's excuse was "I told you we might charge extra depending on the length of hair." Ok and? My hair is not long and it doesn't mean you can charge whatever you decide just because you say that. The salon is very dingy and outdated as well. I will not be coming back.
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July 2022 by Bonny Clayton (Your Web Chick)
Excellent customer care, talented stylists and nail tech. When I got married over a decade ago, I moved to an area where there are 5 nail salons less than a 5 minute drive away. I continue to drive the 22 minutes (one way) it takes me to get to Hairmasters because they take such good care of me there!
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March 2022 by Janis Birchfield
I love this place. Any hairstyle u want they do. Everyone women,men,girls,boys. Tell them what u like and got it. Perfect place to try a new hairstyle.
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December 2021 by Michael Buccieri
It's always so hard when you have to get new Barber or stylist but I was made to feel comfortable and at home from the first time I went. Lauren is fantastic as a stylist and actually made it easy to change the way I did my hair but stay as close to the style I had it in.
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August 2021 by Stephen Calascione
I see Lauren here. Wouldn't go anywhere else.
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June 2021 by Mama Fay
I just left this salon and it was terrible. As soon as I walked in I was greeted with a dirty look by the woman at the front.(I’m assuming the owner) Another woman took me to the back to get my eyebrows waxed and it was done IN A SHAMPOO CHAIR/Sink! Anyways, our chat was great but my eyebrows look a MESS! It looks like I never even got them waxed. $12 dollars down the drain. The whole experience ruined my day, I can’t get over how the woman in the front looked at me!! I will never visit this salon again.
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April 2021 by Irene Kennedy
The owner is very friendly but unfortunately the pedicure was too short with hardly any massage,at all (which is my favorite part)...I drive 20 minutes to go there, so it was disappointing ?.I've had short massages before, but this was the shortest one yet!
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April 2021 by Kenny B.
Great place to go, I've been going for years. Wonderful service, awesome prices and convenient location.
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November 2020 by Marie Devlin
Another great appointment with Kate
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October 2020 by Michele Ebel
The staff is always friendly. Kate is the best! Clean and safe salon
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September 2020 by Debbie Cruz
Everyone is very nice and professional. Met Deana for the first time. She did my daughter's hair. It came out beautiful
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April 2020 by Becky Spates
Can’t wait to return Always a pleasant relaxing experience
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February 2020 by christine williams
I went in for a first time color! I am a naturally red head and I ask Maddie the stylist opinion on color! When I tell you she nailed the color and absolutely love it! I will be going there every time to get my touch up! Super amazing people Maddie is an excellent stylist 100 percent satisfied! Ty again Hair Masters!
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February 2020 by denise m
Love, love, love my stylist! Its like therepy!
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January 2020 by Cindy DeMarco
Kate and Deana go together like salt & pepper, leather & lace, peanut butter & jelly. I trust them with every new style they perform. They know their stuff. I've never left there disappointed with a "new" look. Thank you ladies.
