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March 2024 by B B.
I've been banking at this location for many years and was totally racially discriminated against by employee Teller Hugo Tlatelpa , I came into the bank in my work uniform which has my entire name on it and I guess the amount of money I was taking out was too high , so after giving him my withdrawal slip and my motor vehicle drivers license and my debit card . He starts looking at me lifting up my identification scratching it and after I patiently wait I decided to ask him if there was a problem he went on to say my driver license was fake and he needed to keep looking at it . I was so embarrassed and so upset I couldn't believe what was happening before my eyes . Obviously Customer Service / Bank Teller isn't a job for Hugo Tlatelpa I worked in customer service over 20 years and never have I ever seen anything like this happen but hopefully it doesn't happen to anyone else .
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October 2023 by Raj S
Absolutely love this atm and bank. Very helpful enployees and always smiling .. love the drive through. Conveniently located right next to whole foods etc. nice parking outside . They have good facilities . Superb location and overall I like this place ..
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July 2023 by Billy Millman
Love the location and the service even more! The whole staff is friendly, courteous and accommodating. They will go above and beyond for their clients and I’m glad to have found a place with people I can trust.
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March 2023 by Raj S.
Absolutely love this atm and bank. Very helpful enployees and always smiling .. love the drive through. Conveniently located right next to whole foods etc.
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July 2022 by K B.
Horrible not the Clark bank! The corporate bank!Can't get my deceased moms ire money ! It's been going on 10 weeks tell me everything good than no check!I would not deposit a penny into any PNC bank!Horrible
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June 2022 by Abhijit Ganguly
Excellent service
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May 2022 by Peter Kenny
Was instructed by HELOC department to come to the branch to get a HELOC freeze letter for my closing tomorrow. I leave work and go to branch and they are unable to help me. Very frustrated and just closed my account with PNC MY advice is to use a local bank
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December 2021 by Edwin Vazquez
Horrible. No tellers at all. only two people working in their office.
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September 2021 by k g s.
The Clark branch was good when if first opened. It went from not good to horrible. I live close but travel to another branch often.
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September 2021 by Nadi Moussa
Bad customer service
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September 2021 by Kyle C.
Worst customer service at a PNC Bank I've ever experienced. Unless you want to spend +20 min there, go to another branch.
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March 2021 by T. Z.
I had gone into the PNC Clark branch to get assistance with my account. When I entered, I did not see anyone except an African-American woman in black sweatpants and a black sweatshirt, with a Rutgers logo. She was just sitting there doing nothing, so I assumed she was another client. After finally being assisted by someone else, they pointed out the manager. It turns out the person wearing the sweatsuit was the manager. There once was a day when PNC managers dressed professionally and wore a name tag. Those days are long gone. Same with my confidence in the professionalism of PNC. I don't trust my money with people who look like they just rolled out of bed and reported to work in their loungewear.
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March 2021 by V. J.
Terrible customer service from Vicki. She was not able to answer my inquiry and had promised to call back. Vicki never called back. I no longer entrust PNC with any important business or anything that requires any level of customer service.
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February 2020 by Agustina Rastelli Gatti
Raquel is the best and most nicely employed PNC employee always willing to help me and solve quickly!
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November 2019 by Mindy Segal
Great neighborhood bank. Giselle provided exceptional service in order to resolve my many issues with various accounts. A++
