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June 2023 by Lazhar Berkat
I deal with Jimmy to rent truck. he is the best best.
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April 2022 by K LOWE
I reserved a van on 4/14 and cancelled the reservation less than 30 minutes later since my plans changed. I was charged a $75 “no show” fee, even though I had a cancellation confirmation. Apparently “that’s the policy”, as per some foreign-speaking person at customer service. Slimy policy, unsatisfactory customer service.
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December 2021 by Ravindra Rattan
Very professional really nice people and great price
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November 2021 by Paul B
Good place to rent a truck. But parking lot is jammed up.
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June 2021 by 96ekowal
Pleasant customer service, very nice low mileage rental trucks.
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September 2019 by Reya Jerrya Harris
I had a reservation for 12:00pm on Saturday. Their office closes at 1:00pm. When I arrived for my pick up no one was their. The gate appeared locked, and when I called there was no answer. I was late for my moving appointment, late for work, late for everything the rest of the day because Budget did not want to show up to work and do their job. Did not call, email, try to contract me prior to inform me they would or would not be closed, did not ask me to alter or change my reservation, nor did not bother to call me after the incident. Really unprofessional. How do you expect me to complete a scheduled move with no truck? I had to compensate for the movers I hired and pay overtime charges. The inconvenience from Budget was extremely rude and unbelievable! Never use their service at this location . Literally they just decided not to come to work today and disregard all appointments that were reserved. How does a business and major scale company operate in such manners? I am going directly to corporate.
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July 2019 by E Jacobs
Overcharges & Owner very unprofessional was not interested in even trying to help resolve an issue. This is the only Budget location that I've had a horrible experience.
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March 2019 by Steven C.
Great place easy no problems
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January 2019 by Jeff Black
Good service
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December 2018 by Raphy Martinez
Have been renting from them for years. Great service
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December 2018 by Dylan O'Keefe
They gave us a truck with the check engine light on, and the guy said it would be fine for 3000 miles, so we expected our ~1500 mile trip to go without a hiccup.
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December 2018 by Bob Burghart
Awful rental experience, truck we received had a check engine light (this location told us not to worry about it) and the truck broke down while we were driving it. Budget roadside assistance was very slow, took them about 30 hours to get us a replacement truck and they would not offer load swap assistance. I will not rent from budget trucks again. Also this location was very difficult to access with the 13' tall truck, there are a lot of 12' overpasses that inhibit you from getting to or leaving from this location from highway 280.
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December 2018 by Edward Wester
Jimmy you are the best When you need a truck Jimmy will give you a truck and a good truck budget trucks
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December 2018 by Sahil Kashyap
They gave us truck with check engine light on and it stopped on our way back.
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June 2018 by Barbara Graham
I haven't been there for awhile, but when I did use there service it was great, filling out the form, getting the truck, everything was on point and I did my part by returning the truck on time and putting the gas that was needed.
