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October 2023 by Kathy F.
I don't shop at Sam's too often now that our kids are grown and we no longer need to buy in bulk but let me tell you about their custom bakery cakes!! I am picky about cakes and always went to the expensive store in Voorhees (let's just call them S.E.). But their prices have gotten so astronomical that I decided to go to Sam's for a cake for my granddaughters birthday, because let's face it, times are tough for everyone right now. The cake selections are adorable, affordably priced, and the part I was most shocked about, was delicious! Their vanilla cake tasted like vanilla cookies and was so good! The frosting was delicious too. I also got cupcakes which were inexpensive too!!! I'm hosting a baby shower soon and I'll be getting my next cake and cupcakes from Sam's too!
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March 2023 by Markelda E L.
I am a plus member I usually go in the mornings, and the customer service representatives are very rude not friendly and tend to be bullies.I would like to escalate this problem I have with a supervisor but at this location I just feel like they don't care like they could care less. They have bad temper and are extremely rude. I believe they should be friendly and kind and understanding representatives but they are the opposite. Nasty and disrespectful, and this isn't the first time I been having to deal with those customer service representatives. They treat this location like a concentration camp and their a bit racist towards Latinos because there were white people around me at the store and the black lady directly singled me out. I didn't appreciate her tone and vulgar attitude.The Spanish lady there was rude too, I can't believe she started to be racist towards her own race. Let the customers shop and let them shop in peace. I don't want to shop their and people being disrespectful and in different languages.There needs to be a care training needed to be done at this location.
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June 2022 by Leslie R.
So how is it that they can't just get their gas prices right? You call the store either it keeps ringing then disconnects you or they say they aren't allowed to give you the gas prices over the phone. Then you get there and they have two different prices advertised. See below pic. I was pleased when I went to the pump and asked the Gas Attendent how much it cost and he said the lower price.
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March 2022 by Kelli M.
This is just your run of the mill Sam's club, they don't always have all the express lanes open and lines are seem pretty long which is annoying. Also I've only been to customer service twice but both times were very slow. They just started this new scan and go line with the app that I saw when I was there so I just downloaded and I'm excited to try that to see if that can get me out faster. If you're not a member the gas is cheaper
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January 2022 by Jack F.
What's has changed with your rotisserie chicken Sam's Club Delran NJ? The last few weeks purchase shows no flavor like always before....what gives??? I have been told by previous associates that your rotisserie chicken was put through a marinating process....could that now be ommitted??? Check it out because this is a big negative change in your end product and why many patrons visit on a regular!!!
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October 2021 by Dino D.
Kudos to Lamar for helping Mark J Parker (a member for almost 30 years from the Two Guys days) and his horrific dilemma with his TV purchase. Parker bought a $249 40 inch VIZIO and there was no sound. Took it back for another one. That one would turn off by itself and have to be rebooted every time. Took it back for another one. The third one turned off and would not come back on. Took it back for another one. This time upgraded to a larger LG and it's nice! Thanks Lamar and all team members! It's been a tough 19 months!
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September 2021 by Emily Waltz
I specifically love coming here for their optical care. The eye doctor is SO nice and accommodating. I even brought him a pair of glasses that I didn’t get there and he was was kind enough to help fit them to my face. Come here for great service in the optical section.
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September 2021 by Tracy West
This is an OUSTANDING optical center! Worth getting a membership for! Very patient and knowledgeable staff!
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June 2021 by Dave W.
I've noticed that there are quite a few negative reviews for this Sam's Club... This is my local club and I've never had a problem with the staff here and they are always friendly and helpful...I go here for many different items from food to glasses... Plus members get quite a few discounts and a possibility to get money back at your next membership renewal... Also if you wear glasses you get a 20 percent off your purchase...
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September 2018 by Nadia Bacone
I live in Philly and I drive there all the time...love this Sam's club