“I use this location for Amazon returns. Never had an issue as long as I followed Amazon instructions. I returned about 10 things today. Marcello was super helpful and got them done in less than 10 mins.”
8:30AM - 6:30PM
161 Center Grove Rd, Randolph“Easiest Amazon return ever! First time visit today; Steve was professional, polite and efficient. A pleasure to get an errand done quickly and correctly, just a few minutes from home. Thanks!”
“I've been using the UPS Store in Bedminster for years and I've always been happy with the service. The staff is friendly and helpful, and they always go the extra mile to make sure my orders are processed correctly. Marcelo is the guy to go when you go to ups.I recently had to ship a fragile item, and they took the time to pack it carefully so that it arrived in perfect condition. I would definitely recommend this store to anyone looking for a reliable and professional shipping and mailing service”
“Madison was amazing!!! Super bright and cheerful at the front desk and helped me out with a smile throughout the entire process. Truly an asset to the UPS store in Hackettstown”
“I must be in the Chester UPS Store once a week minimum. They're always nice and very accommodating. I popped in there today to return something straight from the gym. I had no wallet, credit cards, cash - nothing. Normally when I'm returning to sites such as Amazon or one of the Asian sites it's free they cover the cost of returns. This time in particular I had so many small boxes they needed to be contained in one large box, and I really didn't feel like going home and finding a box that would facilitate so many smaller boxes, nor did I have any money on me - fiat or otherwise - to pay for one of their boxes. Now I don't want to get anyone in trouble, and I will absolutely go back and pay for the box that this young gentleman "waved" for me "this time" he could very well have not done this, and again if this gets him into any sort of a bind; I will without question return and pay for whichever receptacle that he "waved" for me. This is how customer service is supposed to work! I believe his name was Matt, or potentially Kevin. Whatever the case may be, he is an asset to the UPS Corporation and more specifically that Chester location. If for any reason this puts his job in jeopardy - which I doubt it will - I will without question hire him. I say all this to say, thank you to that young man for keeping my day convenient, and being a little flexible, which is essential in business. So again, thank you sir, I owe you one!
*Edit* upon further investigation ( I returned to the store today) there is no David or Brian that works there. There is a Kevin or Matthew, I have to assume it was one of these young gentlemen. So, my fear of potential retribution from their boss essentially gives them both plausible deniability. Anyway great store great service! Thank you again my friend, I'm quite certain I'll see you again and we'll get this name thing straightened out.”