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November 2023 by PC Samsung
Prices are cheap, service is slow as mud. Waited 2 hrs for oil change I was told would take 15-20 minutes. Maybe they are just understaffed. If you are bored, on welfare and don't work, or have nothing better to do with your day, this may be your place.
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November 2023 by Kevin Capps
Took off today for my scheduled appointment to have my tires replaced, but 2 hours before the scheduled appointment, I got a text saying that my appointment was canceled because the tires weren't delivered yet. Not ideal, but fine not their fault, but 5 minutes after the scheduled start of the appointment I got a text message saying the tires were delivered. I then tried rescheduling online but it wouldn't let me, so for the next several hours I tried calling the store directly, tried online assistance, spoke with the online rep, nothing. I was told by the online rep that I needed to go to the store, but I was driving on a donut and didn't want to drive there if I couldn't get the tires put on. I went anyway to ensure I could schedule this weekend or be accommodated as a walk up. When I got there, walk up wait time was about 5 hours, and while there I also found out that their phones don't work. Don't bother calling, if you have a problem that cannot be solved online or in app, you will have to go there. Disappointing service. What a waste of time.
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November 2023 by Christy Nicole
Manager is nice but it's hard to reach anyone. Also I asked them to check out my other tire and see if there was a leak in my previously installed tire when I came to get it replaced and all they did was fill it with air and not check it out. Causing me to drive here again only to wait an additional two hours with no service after i didscovered i did in fact have a slow leak. Theres no real phone number. No one answers the phone and you cant schedule a tire check online. I gave up. I paid for extra warranty on my tires. Won't be back.
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October 2023 by Julian Chavez Films
Just avoid using their services. The manager and the lead mechanic were polite, but I had a 5 pm appointment to change my tires. In the morning, they called to say they didn't have enough employees to complete the job within my schedule. I explained that I couldn't come another day; that's why I made a reservation. I offered to come earlier if that worked for them, and they agreed. I arrived on time, but they made me wait for almost an hour before starting the service. Then, they told me they couldn't change the tires because my lug nuts were stripped. I said I could get new ones, but they started making excuses, suggesting they might have damaged my car and needed to tow it. I could sense they wanted to leave early, but they shouldn't have made me go through all this and then resort to lies to make me refuse the service. They initially gave me the option to cancel, so I did. I ended up taking my car to another place, where they removed the lug nuts without any issue. Overall, it was a disappointing experience with good prices but bad service and a negative atmosphere.
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September 2023 by Maurice Boyd
Getting in touch with anyone on the phone is next to impossible. But go early and you'll be seen quick. Review documents for accuracy. Don't expect super expert service. Get the road hazard warranty if getting new tires, it's worth it.
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September 2023 by Zaa-Vonah Cooper
As a military veteran service is important. I have been calling this walmart auto for about 40-50 minutes now and nobody answered. I had to contact Walmart human resources to inquire if anybody was working in auto today 9/02/2023. We didn't even have service yet and it's off to a bad start. When someone finally answered I'm greeted with attitude and immediately put on hold. One of my family members works for Walmart Auto at a different location I'm going to file a complaint because this is ridiculous.
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September 2023 by Enrique Reyes
The Cherry Hill Auto care center was simply the worst service I’ve ever received. I had a 7am appointment and the department doesn’t open til 8am. The techs didn’t arrive till 8:15am. They were not apologetic, they simply expected me to be ok with their tardiness.
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August 2023 by Stacie Moye Carter
The Service Center is the best they provided me with great customer service. And they kept me updated on the status of my vehicle.. I highly recommend getting all your car care needs done here. And the Service Center Manager was very Polite and Friendly. He provided great customer service they all deserve more then 5 ⭐'s
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August 2023 by Elvin Garcia
Entering at this establishment, there were a lot of people smoking. I wouldn’t recommend people with lung disease or any asthma disease to come into this establishment or it will be bad for your health I asked one of the staff for help to see if there was a way to move the people a little more along the lines of a smoking area, but they did nothing and they said that they were OK smoking by the door even though the smoke was getting inside the establishment and the manager never came to help or anything even though we asked for management The law requires smoke-free environments in virtually all indoor workplaces and places open to the public, including places of business and service-related activities, except for a few specifically named exceptions.
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July 2023 by Rhonda G.
I bought 2 Tires from Walmart in Marietta GA, brand new. I had to move to another state and my tire light came on in my car, so I take it to a gas station thinking there was a nail in the tire. I was in total shock when the guy took the tire off the car and it had a plug in it, these are supposed to be brand new tires, and come to find out they took the money for new tires but put used tires on my car, and not one but both tires. Walm better make this wrong right and give me two new tires or we can go another route. The scariest part of this is, who else have they done this to!!!!
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June 2023 by Chambers Brianna
This was one of the worst experiences I’ve had getting new tires. I was a walk-in at 10am and the rep did explain that there were a few cars ahead of me which I was understanding about. My car was brought in for service at 1pm just for them to take another hour and 30 mins . I witnessed the workers trying to get the tire onto my rims for about an hour before just trying a new tire. I did not exit until damn near 3pm. I was extremely unhappy with my service in which I expressed numerous times yet paid $205+ for that terrible service and the tires.
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June 2023 by Julio Gonzalez
The lady at the register working 06/13/23 does not know money told my brother a 1971 hundred dollar bill was fake and she had to keep it whole time this is real currency which she lack the knowledge of knowing real vs fake money lucky there was a gentleman working who knew money and settled the issue the fact that she was trying to keep it alone is sad and crazy tighten up Walmart Sam Walton turning in his grave rn
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May 2023 by Ada Rivera
Fast service, courteous and clean store. My first time in the store and everything looks great.. ?
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April 2023 by shelby bennett
i bought my tire here and made an appointment at 11 am the next day to have it put on. i got there early and the front desk told me that there was 3 cars getting all 4 tires ahead of me and i said i had an appointment at 11. she said it would take atleast 3 hours before they could even get started. she said everyone called out or didn’t know up. I understand that things happen but they could’ve absolutely called me that morning and made me aware that they were running behind. I got my tire and took it somewhere else.
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April 2023 by KAREEM Clinksc
I will give them a 5plus cause the guy that took my order messed up and gave me different tires but I couldn't help myself they worked so hard in the bay and not to be funny they have a female working on the xars in the bay yeeeesssss a whole female, she was great and she knew more than us men . BIG SHOUT OUT TO THE FEMALES DOING MEN JOBS . thanks to cherry Hill new jersey Walmart. Great job