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June 2023 by William Heininger
AVOID AT ALL COST. RUDE, OBNOXIOUS, WORST EVER. I WOULDN'T LET THESE PEOPLE WORK ON MY GRANDDAUGHTERS TRICYCLE. NEVER AGAIN. BEWARE: THEY ARE TOTAL SCAM ARTISTS AND DISHONEST PEOPLE WHO WILL DECEIVE YOU IN ORDER TO GET YOUR MONEY. OH BY THE WAY IF SOMETHING HAPPENS TO YOUR VEHICLE WHILE ON THEIR LOT OR IN THEIR GARAGE THE CAMERA SYSTEM IS FAKE OR THEY'LL CLAIM IT DOESN'T WORK SOMETIMES. IF YOU DO USE THEM FOR YOUR CAR - TRUCK MAKE SURE YOU READ ALL THE HAND WRITTEN SIGNS HIDDEN BEHIND THEIR OFFICE DOOR.Service: General repairs & maintenance
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June 2023 by Marcia L.
HONEST Mechanics !! Took my car here because I thought it needed transmission work. They called me the second day... rusty and corroded battery terminals. I feel like I hit the jackpot. I will surely use them again.
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April 2023 by kali moessner
Highly recommend 10/10, Will be back again. Very nice and great service
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April 2023 by Veda Zuponcic
The best. Great prompt service and reasonable prices.
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November 2022 by Damon Cottman
This place is Service+ everything has a plus on it now a days lol! I pulled up and was waiting on another customer in the office and Alex came over said can I help you took my keys and took my car in right away. I was waiting for my Uber and he said I can give u your estimate right away. So within 15 minutes I had my car issue diagnosed and priced and was on my way until tomorrow for pick up! This is my new Repair Shop!
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December 2021 by Garland GalicaGraphics
Excellent and friendly service. Timely as well as they were quick to assess and find solution, order and install part. Highly recommend.
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December 2021 by Marcus Holman
They do great work and have excellent service
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November 2021 by Alexander M.
I will never use this shop again. I have a rare car from Japan with a stainless titanium exhaust. I need to have the flex pipe section on the exhaust replaced the exhaust is no longer available world wide. I talked to the owner of universal about what I wanted and if he could do the work at a high standard. I explained that he could not cut past a certain point because Toyota friction welded strait stainless to the titanium so the flex pipe could be cut out and rewelded well he cut the pipe on both sides past that point he then welded one end to with aluminized steel to titanium without the proper shielding for titanium causing it to crack the titanium pipe. In less than 2 weeks. I also asked him to weld in V-band clamps on the end so I would not need to cut the pipe to replace the flexpipe because they do ware out well he welded the flex pipe to one end and the other side he us a u-clamp. You can't use u clamps on titanium it will crack and it has within one week. Also by what he has done the pipe it can not be fixed without a titanium specialist. The last time this pipe was sold was two years a go it sold for ~$2,300 in Moscow. I asked him to take his time and get the best parts, and that I want a top quality job. Instead I got a half a** job that was not done how it was asked. On top of that I can't get his mistakes repaired and can't find the replacement part. I would never recommend this shop or will ever use them again
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June 2021 by corey briscoe
The best at customer service, the best repair work and they will never rip you off in pricing. I've had at least 4 different vehicles in over 20 years of going to Universal Auto Repair and always drove off with confidence. Even recommended family and friends to go there and they shared with me how pleases they were getting their car serviced there. I recommend to all who read this review that you won't be disappointed when you need your vehicle repaired there!
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January 2021 by Raphael Rosin
Knowledgeable and great service
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October 2020 by LLG
I am an older woman on my own. I got really lucky when I found this place. They are honest. Very knowledgeable. Fair. And they would never cheat you. Tell Afsun and Alex Laureen and Bev sent you
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October 2020 by Alex Kazantsev
Very trustworthy and knowledgeable mechanics. I personally always request Alex. Prices are fair, and I never feel like they're trying to gauge money from me through unnecessary repairs.
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September 2020 by Green Dicky
I bored and my 1972 C10 Chevy they originally told me it would take two or three days it took almost three months covid hit somewhere near the last month. Did not communicate with me at this time at all left me in the dark for another 2 weeks Doreen Kovach with absolutely no response after calling them and demanding my car back and that they finish the work they told me okay they would have it finished by the end of the week he called on Wednesday and said the car was done but they needed to run some tests or do some paperwork I said okay I will be down later on when I got there the shop was closed. I just took my truck figured I'd least take it for a test drive and see how it ran truck ran better before I took it to him I did not like how it was driving I bought it home they called me telling me that I had to come back because I need to pay them at this time I could not get the truck started had to come over to my house get the truck started so I can bring it back to the shop at that time we stay at got it running but still not running right there was a constant ticking coming from the engine now I told him something must be hitting something or something like that anyway I drive the truck for a couple weeks they were supposed to do an oil change I check it yesterday there is no oil in it I go to minus to have them look over the work they tell me that they did not put on the oil pan that I know the truck had before it went in there keep in mind when I purchase his truck two years ago before getting the work done I drove it 5 hours straight from Virginia no problems. When I called telling her that I do not like the work after paying her $2,500 and all the work was she automatically became defensive telling me that the truck was old and I had lots of people work on it and I don't know who did what and just making excuses for what had happened and how the truck was running now nevertheless I am taking them to court just wanted everyone to be aware they have 36 people that they know fill out this review to give them a good review if I could I would give them an absolute zero
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August 2020 by Steven Gethard
The team at Universal Auto Repairs was great! After our car’s engine light started blinking, they quickly diagnosed the issue, clearly communicated options, and got us back on the road at a good price. Thank you!
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August 2020 by Sergey Kodes
Good place to repair the car, changing oil