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December 2023 by Byron Moore
Great experience with Joe and Don! Great what they do when upgrading to a bigger bike for kids! The donation aspect is amazing! They have a customer for life for that alone. Plus they build a great product!
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December 2023 by Aasdf Erty
Such a pleasure working with Ben today. Very smart and knowledgeable about all things Trek, and bikes in general. Fantastic and friendly customer service too! I highly recommended Ben at Trek Cherry Hill!
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November 2023 by Pork Chop
Great service and good prices. Call and asked them if they had room for a walk in to replace drop bar tape..They said yes. I went in and they took me in really quick. Great service.. but work was not so good. It looked good there but when I really took a good look at home. I could tell that tape wasn’t put in in the same direction on both sides. There were also some kinks on the wrap.. I took it else where to rewrap it.. I really wanted to give them 5 stars but there service mechanics dropped the ball.
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October 2023 by Frank Savoca
All I have to say is that I had an exceptional sales experience with your employee Jake. He went over and above my expectations and feel he's an asset to your comany. I would highly recommend anyone looking to purchase a bike to visit this store before going anywhere else. It's worth the trip! Thanks! PS: Love the bike!
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October 2023 by Michael Boyle
Jacob and the crew were very helpful, friendly and gave us an amazing deal on a new bike for our boy's birthday gift. Reasonable advice and cost vs quality guidance from Jacob was greatly appreciated.Do not hesitate to work with this crew!
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September 2023 by W_23
I recently purchased a new Trek road bike from this bike shop and I had the best experience as a customer! Sebastian and Jake were outstanding! Sebastian made sure the order was correct and delivered before a time sensitive date and Jake took the time to go over the functions and details of the bike to make sure I would be comfortable and safe during my rides. I would definitely refer friends and family to Trek in Cherry Hill! Thank you all for such a great bike!!!
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August 2023 by Ellen Bernard
Drew and his team were very helpful when purchasing my bike and accessories. I LOVE my new bike!
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July 2023 by Stuart Spencer
I love going to this store. The staff is so helpful. I recently did a bike tour in Africa and the employees offered me so much great advice. They are incredibly generous with their time.
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July 2023 by Piney Jim
This store is WELL RUN! Jake, Drew, Dino, the mechanics are fantastic and understand Customer service. I've purchased now two MTB's from this store. They cared enough to not "oversell" me on the first and offered great advice on the 2nd purchase to ensure it met my evolving needs. Although I prefer using mom and pop type local business, dealing with these guys over the past few years has honestly been the best retail experience I've encountered in recent memory. From large purchases, to small, service, support, knowledge, I can't say enough good things.
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June 2023 by kk973
Although they didn’t what needed in stock, and it woulda toke longer if they ordered it. they were very helpful finding another alternate solution so I can get my bike parts much faster and cheaper.
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June 2023 by Steven Coyle
Drew and his team at Trek Cherry Hill NJ are the best example of what exceptional customer service should look like. I have always been treated with care and kindness from every person there. I have purchased several bikes and products from them and it’s always a great experience! Trek as a company should be proud of the team and what they bring to South Jersey. Drew is an incredible person and goes out of his way to take care of his customers! Love that place!
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May 2023 by Fred White
Excellent service and tune-up done to my expectation. Courteous and professional shop. I will be back for my annual safety and equipment check next year!!
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May 2023 by David McGuigan
I ordered a front rack from another provider who assured me it would fit. I had to return it. I then went to trek and Jared spent a great deal of time to find a rack that would fit my bike. He ordered it, at a fair market price and when it arrived he called and offered to install it at no charge as it appeared complicated. The mechanic who worked on the bike was knowledgeable, diligent, and precise. I cannot recommend the cherry hill NJ store more.
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April 2023 by Emerson Politori
Excellent Trek store in Cherry Hill. Very well equipped with many models of bicycles and accessories. Professional and attentive staff. I highly recommend everyone to know. I was very happy with the service I received. Congratulations!!!
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April 2023 by Joshua Taylor
Drew was very knowledgeable and able to answer all of my questions. I ordered my new bike online, but after stopping in wish I had gone in person to purchase.
