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September 2023 by Matt Roark
awful customer service. lock my card at a phillies game and never unlocked it despite notifying them it wasn't a fraudulent charge. now here I am waiting on hold instead of enjoying the game with my family. closing my account Monday with this worthless company.
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September 2023 by Mary Vivelo
I've been with td since 1984 when they were Commerce Bank. That makes it 30yrsI am totally disgusted !!!! I'm tired of only 1 teller and 1 customer service person. Service is horrible. Thoughts !!! R definitely leave them.
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August 2023 by stickmanz
If you have a choice, don't bank here.To their credit, they don't use foreign contracting for their customer services. If you call them, you will get someone who can speak clear English.However, their customer service reps are still useless. In very clear English, they will give you bad advice, and try to sell you products and services you don't need. I know from experience, if you have an issue, three different customer services will offer four different solutions and all of them won't work. Their fraud detection is janky and does not work and doing even the most simple banking tasks will be a hassle.
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August 2023 by Bentley V
Horrible bank try and call in they make you go to a branch lol tech is a joke here
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July 2023 by James Callahan
The Sicklerville branch refuses to pick up the phone when you call. I called at 8:30 am and every couple minutes after that and all I got was to leave a message at the tone, guess what? No tone and the phone loops back to the start of the phone call, so you can’t leave a message. So I called the Williamstown office and they picked up right away, kudos to them! Sicklerville still down not pick up, so much for being convenient!
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July 2023 by Online Call
How can this possibly be called a bank? They can't answer the simplest banking question, and none of them know arithmetic.Obvious this bank does nothing for middle class works. AVOID AT ALL COST, ... BECAUSE DEALING WITH THEM, WILL COST YOU.
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June 2023 by Jeniffer Clark
THEY HAVE THE LOWEST RATING INTERNATIONALLY ! I AGREE.The United States government needs to protect us against these SHADY BANKS WHO DON'T DISCLOSE THAT THEY ARE A FOREIGN BANK! This is no bank ! Go read the reviews! YOU DON'T NEED TO EXPERIENCE EVERYTHING YOURSELF! LEARN FROM THE HORRIBLE EXPERIENCES PEOPLE HAVE HAD WITH THIS FOREIGN BANK ! NOT 1 HAPPY CUSTOMER! LOWEST RATING INTERNATIONALLY
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February 2023 by katie ohrn
Charging people inactivity fees on a gift card is super messed up. The card is already paid for and the expiration date lasts for years. There is no reason to take peoples money away like that. You make billions of dollars so why charge me $2.50 a month on a $25 gift card. It’s like stealing my money. I can’t help that I misplaced my gift card. I’ve submitted a dispute for inactivity fees to be reversed.
