-
October 2024 by Roy Rogers
I wasn’t able to come into the store, but I spoke with Tom and he explained everything in detail to me over the phone. Give me time to think about it and I ordered the same day. Excellent Customer service from Tom thank you
-
July 2024 by Cea Haipp
I really appreciate this store. Their adaptive equipment has been a lifesaver for me! I went in with pain from sitting and trouble sleeping and they took the time to show me different types of pads and pillows that have been critically helpful for me in my everyday life! I can't thank them enough, and I feel fortunate to have them around to help with any issues. I also like that they let you try out items first (in the store and at home) before committing to them. They are so helpful! The store is also very clean
-
June 2024 by Cheryl Conte
We had Tom and Kyle set up our new tempur Pedic mattress. Theyboth did a fantastic job of getting in the house and setting it up. The mattress was very comfortable and a plesure to sleep on and so glad we decided to go to Relax your Back in cherry hill to purchase it there. Tom really helped us to make the correct decision on which Tempur Peduc mattress to purchase. I would highly recommend relax the back store in cherry hill to purchase a new mattress.
-
May 2024 by Tom Howarth
The staff at the Cherry Hill Store are "top notch." I purchased a Human Touch PC610 Zero Gravity Recliner. It's awesome. It feels as good in my living room as it did in the show room. The salesman Tom was knowledgeable and friendly. The chair was delivered and set up within the time frame I was promised by two very nice staff members. I highly recommend visiting the store if you are looking for comfortable options for your living space.
-
May 2024 by Vincent DeRisio
The entire experience at Relax the Back in Cherry HIll was outstanding. The information and attention provided at the retail store matched the caring and diligence upon delivery. The delivery was done by the same manager and sales associate (Tom and Kiley) who sold me the product which is unusual since much of the time delivery is outsourced . Excellent all the way around!
-
April 2024 by P Tager
Love this store and love the assistants that are so knowledgeable and helpful, from start to finish. They helped us pick the perfect chairs and bed and got everything set up with ease and answered all our questions. It was great working with Tom and Kiley and I highly recommend them!!
-
April 2024 by Kathleen Hutchins
I had a wonderful experience in the store in Cherry Hill, New Jersey.I received a great deal of information and did not feel any pressure. There were a lot of suggestions and concern about how I could be made more comfortable in a chair, a desk chair, and a recliner. I felt no pressure, just concern, My new recliner was just delivered and the old one removed. Kylie and Tom were helpful and took ample to time to explain the working of chair to me and how to reset things if necessary. A wonderful team.
-
March 2024 by William Ewald
Excellent and prompt service from Tom and Kiley. I am enjoying my new recliner very much!
-
March 2024 by Michael Rinehimer
My experience at Relax the Back was exceptional. Tom was great and the owner, Dave has a vast knowledge of all the back care items you could ever imagine. I recommend this store to everyone!!
-
February 2024 by Jackie Y
I had a fantastic experience thanks to Tom! He was extremely helpful in understanding the differences between all the massage chairs and helping me find the ones I felt best suited my needs. He had a perfect balance of sharing the features of the chairs and giving time alone to relax and experience the chair. He also handles in home set up and repairs if a repair is ever needed! Truly superior customer service and care, thank you, Tom!
-
May 2022 by Neil W.
We needed a stylish, well-made, and comfortable recliner that would provide relief from back pain. We had a good idea of what we were looking for having done lots of online research. After making sure she fully understood our specific needs, Rebecca provided expert advice, offered several appropriate recommendations, and answered all of our questions. She clearly was most interested in helping us find a chair that worked for us and our very specific requirements. We had several options to consider and Rebecca, once again, helped us through the process of trying out and evaluating each chair which greatly helped us make our decision. We liked our choice so much that we bought two identical chairs. The sales process was easy and comfortable. Delivery was even sooner than expected. Rebecca delivered the chair personally and provided expert and careful set up along with a number of tips for assuring that we will enjoy our new chairs for a very, very long time. Kudos to Rebecca for her help and outstanding service!
-
December 2021 by Matthew Flamini
Sneaky and underhanded business practices. Nice products, but buyer beware. They sold us a 1500 dollar item that was unreturnable and never once mentioned it during the sale, even though the mattress it works with is.
-
November 2021 by Douglas R
The team was very helpful and patient. I visited about ten times to try the X3 Chair before I bought it. I am very happy with the purchase.
-
October 2021 by Eric Cobourn
All in all a great experience i bought a wonderful 0 gravity chair about 3 and a 1/2 years ago wonderful chair very therapeutic and trust me I'm disabled without this chair life would be a little more painful use this chair almost every other night for therapy wonderful people up there that relaxed the back had minor problem with chair motor disable and broke but even they say out of warranty the wonderful men And agents in this case a gentleman named Chris came out to my house assess the problem well it is getting fixed they have ordered the parts and promised me that within a week they will send Out a technician and fixed the chair at no expense to me obviously a chair like this a little pricey but a lifetime investment that you want a good representative and company to stand behind the product and so far they have stepped up to the plate great experience look forward to them and their technician replacing the motor in the motor and very satisfied with relaxed aback suggest anybody With any back or neck problems try relax the back versus a basic furniture store you will not be disappointed money will spent and they stand behind their product thank you Chris and relax the back and Of course Dave the owner of the franchise thank you thank you thank you all looking forward to technician fixing my chair Parts are ordered and just waiting for the technician they promise me within the week much appreciated guys and relaxed the back thank you.... These guys are the best well it's 2 weeks later got the parts from California a technician quickly called me and communicated me set an appointment within 3 days and they were here on time actually a little early he was here all afternoon rebuilt the chair it's in brand new condition fantastic communication fantastic experience with having warranty work done quick efficient thank you relax the back thank you at kozia great product great sales reps Well the only things that helps me with my back and my sciatic nerve been handicapped disabled but again a great investment and so happy with the way took care super super job
-
August 2021 by Kevin C
great place- helpful staff
