Nordstrom Rack is a popular discount retailer known for its wide selection of high-quality products at affordable prices. Customers often praise the store's organized layout and friendly staff, with one reviewer describing it as the "best Nordstrom Rack" they've visited. The store's selection is praised, with shoppers finding great deals on winter wear, jackets, and shoes. However, some customers have had less positive experiences. One reviewer encountered an employee who was perceived as rude and suspicious during a return process, leaving the customer feeling uncomfortable and unwilling to shop there again. Additionally, some customers have found the store to be "extremely disorganized and junky," making it challenging to find worthwhile items. Despite these mixed reviews, Nordstrom Rack remains a go-to destination for many shoppers seeking discounted designer brands and quality products. The company is currently working to reopen selected locations while prioritizing the safety and health of both customers and employees during the ongoing pandemic.