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April 2024 by Vivienne Kramer
Today, I had the good fortune of goi ng to Cherry Hill New Balance store where I received wonderful customer service from Blake. He spent time; gave excellent recommendations helping me find shoes that fit after protracted heel reconstruction. He was kind, patient, knows his products. New Balance is fortunate to have a sales person of his caliber.
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March 2024 by Tom Reitemeyer
Good selection and very helpful staff
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March 2024 by frank malc
Poor experience, wouldn't recommend
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February 2024 by Steven
New Balance of Cherry Hill was the most satisfying consumer purchase I’ve made in years. I have spent a lot of money on a lot of sneakers, only to be disappointed. Not anymore. The store and staff here are impeccable. You do not receive this kind of customer service very often, anywhere. The sales woman who waited on me could not have been friendlier or more helpful. I explained why I was there and what I was looking for. She listened, responded in an interested manner, and acted accordingly. We used the 3D Foot Scanner right there in the store (no charge) and immediately I had a clear picture of my problem-pronation. Easy. She measured my feet and we discussed some options. She brought out a few pairs for me to try on. Now here’s the best part- she literally knelt down and proceeded to deftly put the new sneakers on for me, working the laces and everything just right for me to try out (not since I was a kid in the 80’s has anyone even volunteered to measure my feet). Now this blew my mind! I did not feel worthy, ha!! Much appreciated. It’s all about the experience here and helping the customer make a happy and informed decision. And mind you, this entire process was quickly performed. I wasn’t there very long.
So, all that to say, I love my new 860s and recommend this place to anyone who has questions and is in need of a more quality sneaker.
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February 2024 by Steven (SaintofCircumstance)
New Balance of Cherry Hill was the most satisfying consumer purchase I’ve made in years. I have spent a lot of money on a lot of sneakers, only to be disappointed. Not anymore. The store and staff here are impeccable. You do not receive this kind of customer service very often, anywhere. The sales woman who waited on me could not have been friendlier or more helpful. I explained why I was there and what I was looking for. She listened, responded in an interested manner, and acted accordingly. We used the 3D Foot Scanner right there in the store (no charge) and immediately I had a clear picture of my problem-pronation. Easy. She measured my feet and we discussed some options. She brought out a few pairs for me to try on. Now here’s the best part- she literally knelt down and proceeded to deftly put the new sneakers on for me, working the laces and everything just right for me to try out (not since I was a kid in the 80’s has anyone even volunteered to measure my feet). Now this blew my mind! I did not feel worthy, ha!! Much appreciated. It’s all about the experience here and helping the customer make a happy and informed decision. And mind you, this entire process was quickly performed. I wasn’t there very long.So, all that to say, I love my new 860s and recommend this place to anyone who has questions and is in need of a more quality sneaker.
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February 2024 by Edward Paul
Not a very big /good variety of sneaks
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February 2024 by Sandy Konefsky
I have been a customer of the New Balance Store in Cherry Hill owned by the Rabinowitz family for many years. I keep coming back because of their excellent customer service and selection. I will remain a steady customer in their Mt Laurel location once this one reverts back to corporate.
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January 2024 by Michael Rice
Worker are very helpful
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January 2024 by will brown
Grace was amazing!! I was in and out in 10 minutes with the perfect shoe
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January 2024 by Saurav Arora
Very good service,White girl with glasses served me sorry don’t know the name but she is the best salesperson i have ever seen .Purchases new balance 327 and she ordered for me online.
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November 2023 by Pearline Cooke
Everyone in the store was so nice. At first I was confused because I kept seeing the same face, and then I realized twins were working, lol. The ladies were such a great help with answering my questions . Super friendly and knowledgeable
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October 2023 by Dan Roth
Quick efficient, friendly!
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October 2023 by Emma Mccoy
Everyone there was very nice. They address you as soon as you walk in & they're very knowledgeable
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October 2023 by Susan Atkinson
Great store and employees. Very knowledgeable. Amazing service.
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October 2023 by Jane LaFerriere
I bought 2 pair of sneakers for family members.
