-
January 2023 by Lissy M
Staff are friendly. Always reasonable time for medication. I have yet encountered any issues.
-
July 2021 by Google user
Conveniently located, excellent pharmacy staff, the store is always clean. Now for the downside, I have to say that it is the busiest CVS I have ever been to! \\u0026 the parking lot, forget it! Between CVS and Wawa being in the same plaza, parking is an absolute zoo! By the way, does anyone know what CVS stands for? It stands for Consumer Value Store, funny thing is I never see any real value there, every item that they sell can be purchased elsewhere cheaper.
-
May 2021 by Dennis Smith
Conveniently located, excellent pharmacy staff, the store is always clean. Now for the downside, I have to say that it is the busiest CVS I have ever been to! \\u0026 the parking lot, forget it! Between CVS and Wawa being in the same plaza, parking is an absolute zoo! By the way, does anyone know what CVS stands for? It stands for Consumer Value Store, funny thing is I never see any real value there, every item that they sell can be purchased elsewhere cheaper.
-
August 2019 by Sarah Allen
I have use CVS here at home in Conway and I like the service They did for me. And would use them again.
-
February 2019 by Tricia G.
Busy as balls - prob because of this crummy time of the year but I still only waited maybe 5 minutes to talk to the pharmacist about his recommendation for an OTC med for my hurting ears & head. He gave it to me on the spot. I perused the store a bit and the cashier was very sweet. Funky location in an extremely busy shopping strip!
-
February 2019 by Bud Wilson
Convenience of 24 hours, difficulty with efficiency in Pharmacy. Pharmacy often shows long lines, and or inexperienced assistance, customers often become frustrated near pharmacy. Switched my prescription just because it was a hassle. Staff outside of Pharmacy is very friendly and helpful. Decent variety of items, Pricing is high on Make Up and personal care items, verses the cost at a grocery store, but equal to that of other local CVS Stores and there competitors.
-
December 2018 by Jeffrey W.
We ultimately switched to a different cvs. Had to go there at midnight because the other was closed for the night. Problem: a script filled that same day was defective - seal was broken (prepackaged item in a box was peeling apart inside). Dude on staff refused to replace it because it wasn't from his cvs. Acted completely unfamiliar with concept of a product defect and concept of using different store to exchange it. So much for "patients first". Zero stars if I could give one. Now my wife gotta go 24 more hours in pain before relief starts. And a trip tomorrow (on Christmas eve) to the other cvs. So much for having a 24/7 store. Oh it gets better. Get this! Next day my wife went to the initial cvs. Not only did they switch it, they didn't hesitate, didn't check the computer, didn't even ask for my wife's name! Almost like they didn't care which store dispensed it!
-
December 2018 by Evelyn R.
I have been in this store with coupon I was sent on my email. Twice I wanted to use my coupon when at the register I'm told the item is on sale however no signs on items that are on sale we're . That is misrepresenting your coupon or sale procedures. From now on I will be ignoring the coupons
-
September 2018 by Richard M.
Can't believe I have not transferred to another CVS. Same issues no Rx staff, 4 ppl in-line at 10PM on Saturday night. Had to walk out, didn't want to wait 20 minutes. Sale item not in stock.
-
August 2018 by Lynda H.
Normally, The CVS Pharmacy at Holly Ravine has been very good and attentive to my prescription needs. but today was a doozy! Worst experience ever at any pharmacy. I believe the pharmacist's name was Ranuka. She was not only rude, but apparently was in such a hurry to leave,that she gave me misinformation, saying that I had no insurance coverage and they were out of the medication I needed. So I left the store, sat in my car and called the insurance company. They told me I was completely insured. Then they referred me to the prescription plan, Caremark, where I spoke to John who also told me I was insured. John proceeded to call and speak to the pharmacist on duty who promptly filled my prescription, in the professional manner as always, unlike earlier in the day with Ranuka. A big thank you to John!Ranuka, on the other hand, needs some training in how to treat people respectfully as well as how to confirm a person's insurance and how to check the stock! She should observe how her colleagues do all of the above--everyone else does a very good job there!
-
April 2018 by Robyn O.
This is for the store, not the pharmacy (which seems to have its own issues). Whenever I stop by, it appears dirty and in disarray. When I tried to buy two lipsticks at 50 % off, a sale clearly marked on rack, the manager said because I did not have a card I could not buy them at half price. This is fine, but he did not even bother to explain what had to be done to get a CVS card. I don't like the feeling of this whole store the several times I've been in and only use it at times due to location. It needs a major overhaul and an renewed focus on customer service.
