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September 2024 by Ann Marie Hanson
Will adjust rating of CH Volvo service department when utilized. I have a ticket in with Volvo about a OIL consumption issue with a 2016 XC 60 to be continued.
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September 2024 by James Charlton
Karl Schilling provided excellent service to my wife and I from our first telephone inquiry through the complete purchasing process. he went above and beyond the call of duty to make us feel comfortable and fully satisfied.
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September 2024 by Gene Hortz
Jean is the best. She works with the customer to get the most work at the cheapest price. Always pleasant and friendly.
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September 2024 by Anthony McCurdy
I took my car to the Cherry Hill Volvo dealership and they did a great job - they were fast and friendly!
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September 2024 by Jody Browne
Always professional and quick with exceptional service!
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September 2024 by O V
Great and detailed oriented customer service.
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September 2024 by Chris Raf
Giving a big shout out to the amazing Cherry Hill Volvo team, especially Karl and Yosef. From buying my used s90 8 months ago which is so fun to drive and to the attentiveness they show every time I need anything is truly exceptional. I feel at home and like family, keep up the great service, thanks so much.
Chris
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August 2024 by Lisa Hudman
Great service. Mike D was very helpful. Thanks to Cherry Hill Volvo I now know what service has to be performed on my older model Volvo.
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August 2024 by Amy Fowles
I had to get a front license plate holder installed on my car. I called and Mike, he got me in and out. I never hesitate to call whenever I need anything done on my car. Thanks again Mike and to your great team! See you in a few months for Service.
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August 2024 by Russell Capri
Everyone is so great! Mike made sure my service process went smoothly.
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August 2024 by Susan Wysor Nguema
I've had nothing but good experiences at this dealership. Their work is prompt and they do all the communication with my extended warranty for coverage, rental car, etc. Stephanie in particular is great.
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August 2024 by Maggie Borger
I want to start by saying Jean is an excellent service manager. Our less than satisfied rating had to do with time waiting for information. Our appointment was for 11:30 and we got out of there just before 3:00. Our visit was to inspect the car and check why a notification about emergency brake was displaying. At 1:30 I inquired about where things were with inspection. I was told inspection was done but to clear the emergency brake not available message required a software update that could take less than an hour or more than an hour. We left went to have lunch. When we got back at 12:30. Paperwork was being finished, car was being washed and we left just before 3:00.
This is our first Volvo purchased it was from Carmax with low mileage. There are no Volvo dealers in our area. An hour drive, practically the entire day getting there, getting home and getting serviced. We were just there three weeks ago with a check engine light on. So far the jury’s out this car could be a money pit I think in 30 days we’ve spent close to $3k. We’ve never had these high end electronics. We have purchased low mileage cars from Carmax before with no expense for more than six months. I’m certain we weren’t aware how costly servicing warning lights would be.
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August 2024 by James Dare
The staff in the service department were great. I had an early appointment so the salesman were not yet.
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August 2024 by Denise Tobe
Mike in the service department went above & beyond to help with a lost key for my son’s older Volvo. He made a stressful situation very easy!
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August 2024 by Casey Hartman
I had an excellent buying experience at Cherry Hill Volvo last month. Ezra called me shortly after I looked at a CPO 2021 XC60 on Cherry Hill's website to schedule an appointment for me to see and test drive the car. When I arrived at the dealership, Ezra was ready to show me the XC60, its features, and for me to drive it around.
The buying process was very fast; the car had a good price and they accepted the amount I wanted for my trade-in. Ezra reviewed the add-ons, but he didn't pressure me; I already knew I wanted an extended warranty. I appreciated Ezra asking questions about my bank's preapproval paperwork to ensure Cherry Hill Volvo would send everything correctly to my bank. They sent the documents that afternoon that allowed my bank to fund the loan and a few days later to pay off the loan for my previous vehicle. I didn't experience any issues having my plates transferred to the XC60.
The mail carrier delivered my registration yesterday (I blame them for the delay). Ezra included a hand written note thanking me for choosing them to get the car I wanted.
It was worth the 5-hour drive to Cherry Hill. If any of my friends ever want a Volvo, I will tell them to check out Cherry Hill Volvo to have a great buying experience.
