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August 2024 by Miranda Gjonbalaj
Recently I had the absolute JOY of coming into this store with my 9 year old daughter for her birthday. We were greeted by Rae, and her bubbly energy made my daughter feel amazing on her special day. After my daughter made her selection with her guidance, Rae stuffed the bear and did the sweet heart ceremony with a smile on her face. She is a natural! I’ve never had such a pleasant experience at a Build A Bear so if you’re at the Cherry Hill mall, it’s definitely worth the stop!
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July 2024 by Brittany Mason
Went in for my daughter's 1st birthday bear. My husband went to the counter and told the staff member that's what we were there for.
The staff member told my husband to pick out any bear. Which I thought was weird and maybe I should have questioned it but I was excited.
So we picked out the axolotl and went through the whole process even left a special message of us singing happy birthday for her.
My 2 year son was there too and we picked him out a raptor he went through the whole process with his too and he was getting antsy.
When we got to the counter they were like "yeah no, it's not this bear, you have to get the birthday bear." Which I knew was the case... So they told us we could go through the whole process again with the birthday bear and we ultimately decided not to because my son was really over it.
It just was not a pleasant experience for my daughter's birthday.
Cute axolotl, I guess... Lol. Glad I paid the price of a small mortgage for it.
We will not be going back.
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May 2024 by Dani Brown
I was super impressed with Bella! She is top tier, 100% would recommend this location specifically because of her.
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February 2024 by Lizzie P.
Okay, low stock on some items
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November 2023 by Phyllis C. Robles
It's Build a Bear. Great for kids. Staff could have been more friendly.
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October 2023 by Robert Hadddock
a great experience for all the family
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October 2023 by Marvin Pike BIZ Plans
Overpriced bears
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October 2023 by Wilbert Kilgore
Nice place to get special bears for special occasions!
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October 2023 by Rosin Sanchez
It was very good, I recommend it, thank you.
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October 2023 by Kieran McVeigh
Everyone was so amazing and delightful to speak with!
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October 2023 by Drew Walter
I appreciated the enthusiastic workers and the experience they provided for my daughter in making her new bears.
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October 2023 by Edessa Staiger
Had an amazing first experience making mine and my husband's pokemon!!+
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August 2023 by Ashlee Marie
I'm 18 today and i went to heal my inner child. The staff was so sweet and understanding and I really enjoyed the experience! the prices are pretty understandable too, definitely reccomend!!
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August 2023 by Nikky C
I took my 3 month old yesterday to build her first bear, the experience was nice. We got to record a message for her which was a little hard to hear. When I got home I got to hear the recording clear, you can hear the staff talking in the background which I know its hard to cancel background sound. But what caught my attention is that one of the ladies cursed and was caught in the recording.
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August 2023 by Nikky Colón
I took my 3 month old yesterday to build her first bear, the experience was nice. We got to record a message for her which was a little hard to hear. When I got home I got to hear the recording clear, you can hear the staff talking in the background which I know its hard to cancel background sound. But what caught my attention is that one of the ladies cursed and was caught in the recording.
