Pet Supplies Plus Cedar Knolls is known for its friendly and helpful staff, providing excellent customer service. Customers appreciate the clean facilities and great selection of pet products. The store offers services like dog baths and nail trimming, where the staff takes their time to ensure a positive experience for nervous pets. Although there was a complaint about long hold times, in-store visits reveal a very different, positive experience. The store does not carry prescription food but offers unique varieties that are hard to find elsewhere. Overall, customers enjoy their visits and feel welcomed by the knowledgeable employees.
