-
February 2024 by Michael Cowan
As a new homeowner, I am not very handy at all. Was not sure even sure what to do with a snowblower I was given (does this thing even work? how do I turn it on?)From the very first call, this place went above and beyond. Debbie called me at least 5 times to coordinate pickup and drop off (due to my busy travel schedule)- she was super flexible, informative, and understanding of my needs- and she left so much important detail in her messages to me. For example, I had to suddenly go into the city on the scheduled drop off date, and she found a way to get my drop off scheduled for the next day so I could be there for it- and she also coordinated with the delivery tech to make sure he stopped to show me how to actually use the machine. She did this with minimal contact with me as I was in meetings all day.The tech that picked up and dropped off the snowblower gave me extremely detailed instructions on how to use the machine as was well as tips to take care of it and avoid future issues. Either Debbie told him I had no idea what I was doing, or he could just sense it from my questions- but he did a great job of giving me dumbed down instructions without being condescending or making me feel like an idiot.My experience from my first call to payment and receipt of my machine was exceptional and painless. I was listened to, prioritized, and treated with kindness and respect. I will be using them again for any equipment needs, and recommend you do too- especially if you are intimidated by machines/equipment/are not handy.
-
February 2024 by Donald DeLallo
I always like going to Northeast. Everyone who works there is friendly and knowledgeable about the equipment they sell. They take the time to answer questions and show you how to use the equipment you're buying.
-
August 2023 by Bitshtannica Johnson
Labor is expensive now because no one wants to work. Ken and his team can fix almost anything. Don't expect prices to be like at McDonalds, and don't call wasting Ken's time every day asking "when is it ready". Because EVERYONE does this, it takes much longer to repair YOUR equipment. Our home has the best working patio machines on the block, because we bring everything here for service!
-
May 2023 by James W DeCoursin
Excellent service and products!
-
August 2022 by MICHAEL S
Walked in to have my Ryobi Weed Wacker Reel replaced today. Within 15 min they had it replaced. Very nice & kind staff, very knowledgeable and took the time to explain how the device operates. Highly Recommend Northeast Equipment for all service needs!
-
June 2022 by Ytada Redas
Did a great job servicing my honda lawn mower and snow blower.
-
April 2022 by willis_b Farrell
It was a great experience buying my 1st piece of equipment from here.
-
March 2022 by David G
It is almost spring better get your lawnmower serviced for the season!
-
March 2022 by Michael Charles
I would give zero stars if possible. Total rip-off. Guy 'in charge of equipment repair is rude and nasty. I had to call 4 times over 3 months to get them to even begin working on it. They kept using the exact same line about starting the next day! Then they lied to me about repairing my equipment; Told me they would advise if it would cost more than $300 and never did. When i was told i could pick it up they wanted to charge me $600!Very untrustworthy.
-
March 2022 by Paul K
Did a great job servicing my honda lawn mower and snow blower.Both units run like brand new, will definitely keep coming back!
-
February 2022 by Michael V.
I want to give zero stars but it won't let me. Total crooks! very rude. Quoted one price, charged double after promising to call if it would be more than the original quote. Also promised it would take 3 or 4 weeks, it took 3 months and only because i started calling every few days. they never once called me except to tell me my cost when they were done. Do not bring any equipment to them.
-
October 2021 by Dennis Schvejda
Great place to buy quality equipment and have it serviced. Have kept my landscaping equipment running for many years.
-
July 2021 by Tony M
I took my lawn mower here a few times to get it fixed and their prices are affordable. Only problem is it it takes more than a week. They are very low on technicians. They need to hire more technicians.
-
July 2021 by Joe Ruggiero
Always friendly great service and excellent techs..
-
June 2021 by Gregory Pavan
Great place for lawn & snow blower needs
