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May 2024 by Adeel Majeed Malik
Good experienceClean swimming pool & gym
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January 2024 by Christina Sarno
Love my gym but the weekend hours aren’t right. Ppl get out of work on Saturdays at 4-5 and the gym is closed. Might have to cancel mine my husband bc of this. Would hate to have to do that but 5 on a Saturday is crazy. Hopefully you guys change this. 2 stars bc it’s a big deal for us.Updated my review because they listened to most of the reviews. They added new machines and I’m very happy about it. I spoke to the manager through email and the hours of the facility is out of his control. It’s probably a corporate decision for all facilities. Also still waiting on family swim on weekends. Still not thrilled about the hours but the gym is clean all workers are super nice helpful and overall it’s a nice facility.
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September 2023 by Fakete Tahiri
I love this gym. It’s clean and nice. The staff so far been really nice. A lot of gym equipment’s. The reason I gave 4 stars is because of the hours on the weekends are to short. It needs extension. the pool always close earlier than the gym its just not convenient with my work schedule. Also the day care I don’t feel 100% comfortable to leave my baby there. I heard the babysitter yelling at kids multiple times. I went around just to see if I can trust her but I don’t think I can.One more thing that I don’t like is the yoga instructor Steve. He touches you more than any instructor. Supposedly to fix your yoga posses. I just feel uncomfortable in his class that’s why I stopped going. No wonder why he has only one student in his class.I wish they had Mommy&Me hours on Saturdays too. Because I work on Sundays. I want to bring my son with me on Saturdays.
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September 2023 by Elena Madalina
Here are the PROS about being a member at RWJ:1) convenience2) pool, jacuzzi, sauna3)available personal training (at extra cost $$$)4) better customer services (used to be TERRIBLE)5)fantastic personal trainers (had two different ones and was happy with them)Here are the CONS:1) closing hours are highly unreasonable- on Saturday and Sunday it’s open 7am to 5 pm exactly the days when everyone is off from work and wants to workout. During the week it’s closed at 9pm.2) cannot use the pool until 8:30 am because only after 8:30am there is a lifeguard available.3) super dirty - the floors ,the machines ,the mats are incredibly dirty plus overused to the point that some mats are falling apart.4) the sauna or the showers does not feel disinfected.It used to be a five stars Welness. Not anymore.
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July 2023 by Divya Anbuselvan
This is for the Swimming class they offer. My son goes to a one -one private session with Silvia. She is amazing! It's worth every penny if you get Silvia as the coach. My son is always excited to go meet and learn swimming because of her.. We use to send our son to aqua tots for $230 per month for a group session. It's mere waste of money. They used to spend only 15 mins with him per class. Even though he has been there for a year, we saw no progress. But with Silvia it's just been 6 classes and we could see so much difference. He has improved his skills so well. ?She is awesome!
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July 2023 by Munir Sanzar
First and foremost I would like to thank the 2 unprofessional and unhelpful and rotten attitude front office employees there. I was dead set on joining because I saw the facility online and was looking for a new gym. The disgusting behavior and dirty looks that I was met with ruined my whole idea of joining this place. Please steer clear. When the people who are supposed to be the most friendly and helpful treat you like this RUN!
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July 2023 by Ysmenia Caba
My experience in other locations has been horrible!! Here I have the best therapist I ever had Linda Bernot is dedicated and very pleasant!! I feel very happy with her!!
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July 2023 by Diego Arevalo
I love this gym,the people and the environment and not to mention the trainers,but it doesn't get 5 stars for 1 reason, the hours like i should be able to go to the gym after 5 a Saturday afternoon or should be able to fo sunday at 6 am.But maybe im wrong who knows.I just wished the hours on the weekends where extended.
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June 2023 by Alain Mollinedo
Great place..!!Superfriendly staff and very attentive general manager.. The equipment is the best!!! Pool is always available (not so much during pick hours). Sauna works efficiently.The downside - weekend hours ?They close way too early on Sat and Sundays. They usually have to kick people out because 5pm is too early for a gym to close. If hours don't change - we will find another place. It is expensive - they should accommodate the hours for customers ?
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May 2023 by usman nasim
0 star for there service better to join LA fitness instead of this worthless gym,they charge you all kind of fees even when you cancel the membership lmao for the carteret fitness centre
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May 2023 by BaJaPaNt1DRD
This gym has gone downhill bad. Way more expensive than most gyms, yet you can’t bring a family member, also at least make an effort to match their hours, and quality. I barely even have time to go now, because somehow they’re still back in 2020 when the pandemic started that they started to cut the hours, so what’s the deal!? Paying more for less hours? Like, what happened to closing at 11pm?, and I’m not the only one to say it. If you guys are going to keep increasing the prices at least make some changes to make your customers happy, and by the way! I’ve been seeing the same machines in the same spot for the past 9 years! $62 a month from each person is not enough to make changes and to keep the gym open for a little longer than 10pm, 9pm on Fridays and 5pm on weekends?
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April 2023 by Mitchell Cagua
First I wanna start by saying that if I could give this gym a ZERO STAR rating I would, let’s talk about the staff .. can we say RUDE!!!!!! Such a sense of entitlement from simply minded works (relax it’s a gym not your career).. overpriced for the horrible service that’s given at this establishment. Today I have witnessed how these workers truly act towards their members. And for how much they charge, they should be more thorough with who they hire. Today I was so embarrassed for a member who was simply trying to clarify a situation. Instead of being heard, they just walked them right out of the facility, I was completely appalled. Honestly, I’ve decided to withdraw my membership and I will be going to a place that actually cares.. DO BETTER!!!!
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April 2023 by Ashley C.
This is the absolute worst place on earth. The staff is quite possibly the rudest I have ever encountered, kicking me and my friend out because they said we were not wearing proper gym attire (bike shorts and a t shirt). My friend and I are both heavy set which is why we decided to sign up, and to be so disrespected like that was beyond humiliating. Not to mention the lack of respect I and fellow gym members have viewed in multiple scenarios. Staff members being snippy, condescending and using their authority to their advantage all because they don’t have the energy to do their jobs efficiently. This place is so disorganized and their staff is wishy washy. And the worst of all was the lady at the front desk who harassed a hispanic woman who had questions about the pool but was clearly frustrated due to the language barrier. Today was my last straw being so mortified in front of all the other gym members for wearing the same attire as everyone else. SHAME ON YOU!!!!!!
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March 2023 by Jason Cos
Good gym. Very clean. Lot of amenities. Has day care…only reason 4 stars is I wish they had longer hours
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February 2023 by Caramon Raistlin
Even though I canceled membership they keep charging my credit card, I called many times and they said they will handle it and it was never done. They are all either very lazy or very incompetent. Horrible customer service.