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November 2023 by Luis Rivera
Reliable, Honest advice given and great turnaround on work. My F150 is running well . Thanks guys !!!
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October 2023 by Thomas Coghan
Just picked my truck up from crossroads,not only did they fix my issue of a banging around sound which I believe was due to a bushing issue in the rear,Jared looked into further issues that need repair and noted them for me.The pricing was very fair ,the timing of the work couldn't be any better and through a friends recommendation I now how a dependable affordable mechanics shop..Thank you Jared and crew.
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August 2023 by Carly Ann
It’s hard being a women going to mechanics, most take advantage, however cross roads is the nicest, best mechanic shop I’ve ever been to! My dad worked for them for years, (hes now passed )I of course still go to them for everything I need, what I love is they explain to you exactly each and every thing which helps so much since I don’t know much about cars, they are very caring and nice people, this is definitely the place you want to go to bring your car! They will never take advantage like others do. They even work on carteret police cars so that right there tells u how great they are ! thank you Jared and bill for taking care of all my car needs! :)! I will always recommend you guysServices: General repairs & maintenance
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June 2023 by Giannas Mother
How is a mechanic afraid of getting wet from a little rain while plugging a tire when they work in grease all day?! Extremely condescending and rude!!! I wish we weren’t desperate to get the tire plugged for the 45 min drive homeService: Tires
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May 2023 by Henri Skiba
I had a local mechanic improperly do my calipers! My truck broke down and they pointed out tome not one bolt was properly tightened orvreplaced!Their price was fair and affiradae!! Service done the same day!! I feel comprysble not being a car guy bringing my vehicle there!Service: Brakes
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May 2023 by Dre Williams
If anyone says a bad thing about the mechanics at cross roads auto repair in Carteret nj. They're freaking LYING. THE BEST SERVICE IN NJ. I'VE BEEN DEALING WITH THESE GUYS FOR OVER 7 YEARS. EXCELLENT AND HONEST PEOPLE. THANK YOU GUYS!!!Service: General repairs & maintenance
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April 2023 by Dilip Tiwari
I really liked the friendly nature of staff and honest advice they give. My Car ? got stopped in the way and they did inspection ? of it and gave correct advice. Knowing my circumstances they didn’t charged much and gave advice for next set of steps. They also won ? awards for their service in Carteret NJ area. For any auto problems give them a chance. They also have some parking spaces available. Thanks ?
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April 2023 by Souhaib Laib
Beside the guy is so rude. He charged my friend to change a tire 186$, 40 $ for laborAlso the tire seems used but he kept telling us it's a brand new tire.So expensive and not trustful I will never recommend this place
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March 2023 by Chanel Borduin
I just moved to the area and am so happy and relieved to have a found one of the best mechanical shops for my car! I was handled with the best customer care, they have great hospitality here!!! I will be coming to this shop for all my services :) if you’re looking for a mechanical shop for your car, this is the one!!Services: Tires
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March 2023 by James Rodriguez
No complaints, great service great people. Fair and honest. Very detailed they explain and walk you through your entire process with your car repair.
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February 2023 by Brian Kasnowski
Amazing... absolutely amazing service and fair prices. I bought a few upgrades for my new Jeep Gladiator and they installed them perfectly, timely, and at a very fair price... Highly recommend this shop.
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February 2023 by Natalie Dejesus
Jared provided great service to me when I inconveniently got a flat tire and was stranded. He took care of my situation as soon as possible and it was highly appreciated.
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January 2023 by Shannon Conlin
I went to Cross Roadz with an electrical problem on my 2013 Ford Focus ST. When I would drive my car, after a random amount of time all of my electronics in my car would turn off quickly one by one. It was really bad because my power steering and literally everything electrical would turn off completely and as soon as I would pull over and idle my car, everything would come back on. I called them pretty last minute on a Saturday and they were nice enough to squeeze me in to take a look at it even though their bay was full. Bill was really nice. They were testing my alternator and it was testing fine at idle, but then Bill suggested to rev the engine and that’s where they found the issue. Every time it was revving at all, the alternator/battery would drain. But as soon as it idled it would charge back up. So they refurbished my alternator and got me my car back on Monday, because I was in a rush to have it back. So they were super nice and accommodating and professional and helpful. They were very transparent with me and took the time to listen to all of my concerns and they helped me out with saving some money.
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January 2023 by Kathy Konowka
Reliable repairs. Workers are friendly and informative. Repairs are explained so you understand. All my repairs are done hete.
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December 2022 by Clarence Jackson
Friendly and courteous staff. Very thorough diagnosing of the issues. Very upfront and fair with pricing. Job is completed and double checked for quality.Services: General repairs & maintenance
