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“Very convenient hours, needed a Sunday pickup and this was very easy at Lady Liberty Car and Truck. Received the van promptly at 8AM with a friendly, smooth and quick pickup. Everything was quickly explained and we were on our way. The return feature via phone was just as easy. I would recommend this location!”
“Always a good experience at Bentley Truck Rental I ask for my truck to get washed and told me to bring it right in and within an hour it was finished and looking great”
“It is always a pleasure to do business with this location. Very helpful and friendly service. This was the 2nd time I used them for my business, and they didn't disappoint. We will be using them again.”
“Would be nicer if could have access to units 24/7 or at least sometime past 5pm because if working til 5:30pm during the week makes things difficult. The process of getting a unit and then moving out of a unit was great! Just the app didn't let me upload photos so had to go to the office to complete the move out process.”
“The staff at this site was exception both at pick-up and drop-off. I accidentally left my laptop bag in the truck (with my laptop in it) when I returned the truck. They quickly found it - contacted me (I hadn't realized that I had left it in the truck). They secured it in the office for me and we're so great when I got back to retrieve it. They were also kindly worried about a cup that I had left on the curve while doing my online check in. Another driver had jumped the curve and hit it. Fortunately the cup was fine.
I rent trucks frequently for work events. I have used a dealer much closer to my home typically. However, your staff was so amazing that I am going to use the Chester location from now on. It is close to my work storage unit, but your staff are what won my business.
Also, the trucks are always clean and the site feels safe and secure.
Phil was amazing at both drop off and pick up. So good to contact me and keep my laptop bag safe.
I believe it was Tina who gave it to me when I went back to pick it up.
The whole crew were fantastic. Friendly, helpful and nice.”
“Picking up the truck was a breeze. Staff was friendly and answered all questions.We picked up the car carrier separately. Both pieces of equipment were ready in time.”
“This place was able to help me at the last minute when another uhaul location messed up. The employee who serviced me was extremely kind and helpful, I would definitely do business here again”
“Was there at 9AM on a Saturday morning, right after they opened. Steven B assisted me. Truck was ready and clean. Experience was great, no complaints. Would definitely use this location again.”
“This is a great location to rent a U-Haul truck . She made the process so easy for me. I would refer my friends and family to use this neighborhood dealer. The attendant was professional, courteous and knowledgeable.”
“My whole experience with Penske was great. Staff called me a few days and let me know they wouldn't have a van there at that time. He said I could pick it up further away or he could have someone drive it over to the original pickup location. I suggested the lather and told him I'm getting a ride there so I'll get there about 630am. He felt bad I'd have to wait until 9am so he had a staff member drive it over first thing at 7am. I was omw to haul our stuff at about 745am - 8am. New cargo van too. Only had 172 mi on it. Backup camera is awesome. My drop off location also have 24 hour key drop off. LOVED! I dropped it off that same night with tank full. They will charge you $8/gal if you make them do it lolI would for sure rent from Penske again and refer them as well!”
“I needed roadside service, they were right on it, got me to the shop and took me right in.Took bout 2 hrs, but I thought that was way reasonable for what had to be done, very satisfying service. Thank you”
“The renters are kind courteous their contracts are well-written I had a flat tire in one of the vehicles during my travels and they sent someone out to change the tire there very good at what they do and they have a lot of product for U-Haul I also rented a car carrier and it was pretty well price I was happy with their service”
“Very glad to see that Corporate has replaced the prior operator with a very attentive operator. Location is not very busy based on bad prior management. Good Luck to the new young lady trying to make it work :) !”
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“Outstanding U-Haul rental experience with this company. Owner Brian was communicative and responsive. The rental was spotless and everything went smoothly. Will definitely rent from him again!”