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October 2023 by Bernarda Salguero
After a tough day trying to get a vehicle, I came here and so happy that they could help. We were able to get an amazing 2020 Buick. The customer service was amazing. Bill Finocchiaro rode with my husband and I answering any questions we had. Explaining everything the car offered. Kristian Ramos helped us with the finances, explaining everything in great detail making sure we understood everything. They even stayed pass closing and help us. Derek Huckoby helped us finalize everything with the insurance and was very patient with the insurance company while answering any lingering questions. Me and my husband had an amazing experience. I will definitely be coming back for any future car purchase
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October 2023 by Trent Ragar
Bill and the team did a great job taking care of us for an out of state purchase. I own a company in Arkansas and Bill was able to work the deal over the phone and setup the transport to us. Super easy to work with!
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August 2023 by Gillin Group
I wanted to add some accessories to my truck and I needed an oil change. John at the parts counter went out of his way to make sure I had the right parts for the add ons. The service manager, Adam, was able to squeeze me into the schedule before I left for vacation, which was a big help. The team at this dealership is on Pointe! Thanks guys!
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August 2023 by Kourtney Henderson
Purchased two cars from here and they recommended the Buick app cause it can help services. I’m getting all these points and I tried to use them each time I get an oil change and they system is either down or no one in the building knows how to redeem the points….. how does that work??!! It has happened every time since I got my car. I might as well take it somewhere else if I cannot use money from my own Buick app account. Don’t fall for them telling you to get the app they don’t even know how to use it in store.
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July 2023 by Marisa Colliluori
Got my new car from Pointe Buick GMC today and the overall service was fantastic! It was my fiancé and I first time buying a car and our sales person Derek made the process really easy! He listened to what we were interested in and helped us with any questions we had! The whole staff was also really patient with us and wasn’t rushing us out when they were closing. Definitely will be coming back for another purchase in the future!
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July 2023 by Michael Murphy
The service department handled my oil change quickly and efficiently. I was in and out in no time. I also want to thank Adam for the amazing job his team did. Also, I had an interaction with Esaias and he resolved my question about my vehicle registration in like 5 minutes, which is exactly what I was hoping, is that my registration was enroute back to the dealership. Esaias notified me when it got to the dealership and I’ll go pick it up today!
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June 2023 by Lamar Anderson
Got a used Cadillac Escalade from this dealership about a month ago. This was the easiest simplest most honest truck buying experience ever. The place was clean, professional and even when I doubted something I was reassured and then surprised when they delivered exactly what they said. Dopest truck I ever purchased. Great price below blue book. Luxury Escalade. Everything promised to me was received. Tags titles etc. the truck was maintained in immaculate condition and passed with flying colors with my mechanic. I love my truck. Derek delivered top tier customer service. His Follow ups, checking in and reassuring me like he did really closed this deal. When I left I had everything I needed and if I didn’t he got it to me. You want a good experience ask for Derek. Dude is superb. Thanks Pointe Buick-GMC for my used caddy.
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June 2023 by Melissa Alejandra
It was a pleasure doing business with the folks at Pointe. Jeff the manager did everything he could to help me out with the purchase of my new truck. Derek was squared away, personable and helpful. Out of all my dealership experiences this was among the best. They also have a legitimate selection of harder to find models and are willing to do what it takes to help you out. Thanks again for everything!
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May 2023 by Katie Zucco
Jeff was fantastic to work with. He got me exactly what I wanted and had it ready to go quickly. I am thrilled with my Yukon XL and would highly recommend working with Jeff and his team if you’re in the market for a new GMC!
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May 2023 by Katie Hicken
Jeff was fantastic to work with. He got me exactly what I wanted and had it ready to go quickly. I am thrilled with my Yukon XL and would highly recommend working with Jeff and his team if you’re in the market for a new GMC!
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March 2023 by Scott Lamp
I live in California and purchased a new 2023 GMC Yukon Denali Ultimate from Point Buick-GMC. This Yukon was already on there lot. I worked with Jeff Wagenschnur, General Manager. This was by far the best experience I have ever had in purchasing a new vehicle (I'm 60). Jeff was amazingly pleasant to work with and was excellent at responding and getting things done in a timely manner. I never felt pressured and we arrived at a fair deal without issue. Jeff is trustworthy and did everything he said he would and there were no surprises. Jeff arranged the transportation of the Yukon from his dealership directly to my house (I paid the transportation fee). My Yukon arrived in perfect condition. I ordered several accessories, which Jeff had installed no cost. One oversite on Jeff's part, was that one accessory mat was left out of my vehicle. When I informed Jeff, he took care of it right away and sent it Fedex Next Day air at his expense. If you are thinking about buying a new car, you shouldn't hesitate to buy it from Point Buick-GMC
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February 2023 by Corey Canova
Bought a used 2020 Equinox. Did all of my research online on the car. I worked with one of the sales reps named Bill. He helped me through the whole process of purchasing the car. He was very friendly and helpful. He answered all of my questions and was quick to respond to my emails. I was able to have the car delivered to my house, which was very nice. I had a great experience with this dealership and would recommend it to everyone!! Thanks again!!!
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October 2022 by Joseph Brozyniak
BEWARE. Traded in a perfectly good Honda Civic plus cash which amounted to $20000 for a Dodge Challenger. I was assured the car was sound. Whelp 200 miles later and the head is cracked. The manager basically blew me off and now I’m going to be thousands in debt. When they say, ”We never sell anything that would break down after you bought it and if that happened, we will take care of it.” Well, they won’t. They’re friendly hustlers. Don’t lose your hard earned money. YOU’VE BEEN WARNED.
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September 2022 by Dre Williams
I had a wonderful time purchasing my Silverado with my sales Guy Malcolm Carter.Malcolm is the best made me and my family felt welcome and comfortable and most of all he knows how to MAKE IT HAPPEN especially it was my Birthday Gift to myself.I am happy to be a member of the Chevy family …PS Don’t forget to ask for Malcolm you’ll will be in good hands.??????
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August 2022 by Janet Patterson
Our visit at Pointe was great . Scott Johnson was great. He explained to us everything on the paperwork so we could understand it better. Everyone there was very nice. We will be back to purchase another vehicle with Scott Johnson. I LOVE MY NEW JEEP thanks Scott
