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June 2024 by Virginia Nichols
Thank you Nicole Morris for helping me navigate opening a CD IRA and the difference between “roll over” and “trustee to trustee”. You made it easy and pleasant. Have a great week!
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March 2024 by Jessica Bourne
I cannot say enough good things about Kierstin Cooper at the Cape May Court House branch. I was dreading going to the bank because I had to do a couple difficult things for my business account. She went above and beyond with helping me and made the process easy, quick and painless.
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October 2023 by Kenneth Cramer
Last week I had a an urgent matter, quite distressing. Cindy clearly went above and beyond, spent extra time, spoke with her manager and was able to expedite my transaction and relieve my situation.
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October 2023 by T M
Excellent customer service.
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June 2023 by Patrick Orlando
When my father passed away in April, I had to take care of a lot of their banking issues due to my mother not being able.This branch, especially Denise Castro and Nicole Morris, took care of EVERYTHING for me. They made suggestions and recommendations that helped my mother and family tremendously.Not only that, but this was the friendliest bank branch I've ever been in. Much thanks to that team for making this difficult time a little easier.
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June 2023 by Google user
When my father passed away in April, I had to take care of a lot of their banking issues due to my mother not being able. This branch, especially Denise Castro and Nicole Morris, took care of EVERYTHING for me. They made suggestions and recommendations that helped my mother and family tremendously. Not only that, but this was the friendliest bank branch I've ever been in. Much thanks to that team for making this difficult time a little easier.
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February 2023 by April
Very disappointed in my first experience here. Not friendly towards out of state folks. I wanted to open a business account and decided to do it here instead of a large bank to support local banks. I also grew up here, love this area, and visit my parents frequently. However, I'm no longer a resident of NJ and they would not allow me to open one.
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October 2022 by Jonathan Magnin
Good service
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September 2022 by Tim Mckinstry
The people that work there are very helpful in any questions that you have.
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August 2022 by C W
On July 7 my husband and I met with Denise Castro, Personal Banker, to enable my husband to receive electronic statements and write checks on behalf his ailing cousin. Denise was very professional and customer service oriented. We appreciated her assistance!
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August 2022 by Toni Leadley
Today I opened an account for my daughter at the cmch branch and the lady who helped us was so nice, knowledgeable and personableI wish I got her name because she was wonderful.
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June 2022 by Steve Wade
The EHT branch would not cash a $75.00 business check. Bad policy.
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April 2022 by richard saad
I had excellent customer service with Denise Castro. The experience was first class from the moment I spoke with her till she solve every problem that I had. A pleasure to bank with a company that cares so much about customer service. Five stars Denise. Thank you so much for caring
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April 2022 by Juanita Tozer
this review is a personal review forDenise Castro:::::SHE went ABOVE & BEYOND for me today,very professional, efficient, great work attitude!! we Need more people like her!!!!T
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March 2022 by BRENT BUSSELL
Terribly disappointed! My wife Megan Menz loved ocean first mainly for their customer service they were always so helpful and understanding. She was very worried once they moved to Cape May Courthouse this will change and today it was confirmed that it has. There was an error on the account It really was no one's fault not the bank not ours kind of a combination of things including the company involved but ocean first wanted nothing to do with helping us with the issue aside from the young lady continuously repeating it was not their fault. We have both been dealing with customer service our entire lives and in both of our family businesses we definitely go the extra step to make our customers happy something ocean first was not willing to do today. They returned my wife's phone call at 5:10 they close at 5 o'clock so we had no way of getting there to sign a paper to help rectify the problem however we will be there first thing tomorrow morning to close our account.
